Steph Busuttil
Toronto,Ontario
Summary
Registered massage therapist, in good standing with the CMTO, pursuing non-clinic opportunities to apply expertise and knowledge in massage therapy to assist others.
Overview
13
13
years of professional experience
Work History
Registered Massage Therapist
Ease Osteopathy and Health/Oma Chiropractic & Wellness
Hamilton/Toronto
03.2024 - Current
- Greeted clients and educated them on assessments, treatment plans, and services.
- Collaborated with clinic team members to maintain accurate health records and deliver treatments.
- Created personalized treatment plans based on client needs, goals, and assessment findings.
- Delivered safe and effective treatments for diverse age groups and abilities.
- Successfully treated various soft tissue and joint dysfunctions.
- Managed client scheduling, billing, and record-keeping in compliance with professional standards.
- Received positive feedback from clients through Google reviews and front desk staff interactions.
Massage Therapy Student
Sutherland Chan Student Clinic
05.2022 - 08.2023
- Administered treatments focusing on relaxation and addressing musculoskeletal impairments.
- Scheduled and confirmed appointments while providing essential information to patients.
- Prioritized creation of a safe, comfortable therapeutic environment for optimal patient experience.
- Assessed and addressed patient needs and goals, ensuring alignment with desired outcomes.
911 Emergency Dispatcher
Toronto Police Service
Toronto, Canada
01.2013 - 12.2021
- Demonstrated exceptional communication and leadership skills by analyzing 911 and non-emergency calls.
- Triaged emergency responses while collaborating within a fast-paced, high stress, multi-disciplinary team environment.
- Managed systems associated with computer and radio equipment to relay critical information efficiently.
- Collaborated with emergency services to ensure coordinated responses.
- Recorded detailed incident reports for accurate documentation and follow-up.
- Acted calmly and professionally under pressure while making decisions in high stress situations.
- Trained new employees for call taker and dispatcher roles to uphold professionalism and safety standards.
Education
Diploma of Massage Therapy -
Sutherland Chan School of Massage Therapy
01.2023
Diploma of Law and Security (honours) -
Sheridan College of Arts & Technology
01.2003
Community Involvement And Personal Interests
- Resource Worker/Kitchen Helper, Unity Kitchen, Toronto, ON, 01/21 - 12/22
- Youth Worker, Evergreen Community Centre, Toronto, ON, 01/13
Additional Training And Certificates
- Performance Stretch System Level 1, 03/25
- Scar Tissue, Not Breakable but Changeable, RMTAO (Delivered by Cathy Ryan), 05/24
- Integrated Somatic Trauma Therapy Certificate (ongoing), The Embody Lab, 05/24
- Standard First Aid and CPR (Level C), Rescue7, 04/25
- AODA, WHMIS and Workplace Health & Safety Training, Toronto Police Service, 01/15 - 12/20
Highlights Of Skills
- Active CMTO license and registration with the College of Massage Therapy of Ontario (CMTO)
- Skilled in orthopedic assessment, Swedish techniques, deep tissue massage, myofascial release, and scar work
- Highly client-centered focus while promoting a safe, inclusive and welcoming space
- Passionate about helping clients achieve their goals and improved overall well-being
- Assesses clients with high attention to detail to identify areas of concerns and patterns of movement
- Organizes schedulse effectively to work efficiently in a high volume work environment
- Exceptional communication skills, dependable and collaborative in team-based environments
- Demonstrated experience in promoting services to increase through positive service interactions that lead to client retention and referrals
- Committed to continuing education and learning to better my knowledge base and skill set
- Proficient in using a variety of technology (Microsoft Office, Google Suite and the Jane app) with the ability to adapt to company software for scheduling and billing purposes
Timeline
Registered Massage Therapist
Ease Osteopathy and Health/Oma Chiropractic & Wellness
03.2024 - Current
Massage Therapy Student
Sutherland Chan Student Clinic
05.2022 - 08.2023
911 Emergency Dispatcher
Toronto Police Service
01.2013 - 12.2021
Diploma of Massage Therapy -
Sutherland Chan School of Massage Therapy
Diploma of Law and Security (honours) -
Sheridan College of Arts & Technology