Stella Elliott
Maple
Summary
Motivated Restaurant Server offering extensive knowledge of hospitality etiquette and food preparation. Spirited and communicative individual polished in assisting patrons in selecting food and beverage choices and maintaining table settings. Customer-oriented team player familiar with POS system operations.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Restaurant Server
Hilton garden inn
Maple
07.2020 - 12.2024
- Provided exceptional customer service during busy dining hours.
- Maintained cleanliness and organization of dining area and tables.
- Assisted in menu knowledge by providing recommendations to guests.
- Took and processed food and beverage orders accurately.
- Coordinated with kitchen staff to ensure timely delivery of meals.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Greeted and seated customers promptly, courteously, and professionally.
- Checked back with guests periodically to ensure satisfaction with food and service.
Banquet Server
Hilton garden inn
Maple
07.2008 - 06.2020
- Set up banquet rooms according to event specifications and floor plans.
- Served food and beverages promptly to guests during events.
- Collaborate with kitchen staff to ensure timely food and drink delivery.
- Maintain cleanliness and organization of dining areas during events.
- Respond to guest inquiries and resolve concerns promptly and professionally.
- Follow health and safety guidelines to ensure a safe dining environment.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Education
Diploma - Health Consultant
Stratford Career Institute
01.2007 - 07.2007
Certificate - Micro Computer
Academy of Learning
07.1995 - 12.1995
Skills
- Customer service
- Food safety
- Team collaboration
- Effective communication
- Attention to detail
- Suggestive selling
- Menu recommendations
- Cleanliness
- Point of sale (POS) system operations
- Adaptability and flexibility
Certification
- Smart serve certificate
- Food handler certificate
- Health and safty certificate
- Micro computer course
- Pos system
- Honors award diploma for natural health consultant
- Certificate of service for hospitality
Timeline
Restaurant Server
Hilton garden inn
07.2020 - 12.2024
Banquet Server
Hilton garden inn
07.2008 - 06.2020
Diploma - Health Consultant
Stratford Career Institute
01.2007 - 07.2007
Certificate - Micro Computer
Academy of Learning
07.1995 - 12.1995
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