Summary
Overview
Work History
Education
Skills
References
Skills And Coursework
Timeline
Generic

Steffanie Harrison

St. Albert,AB

Summary

4th-year Kinesiology student with a solid foundation in human movement, health, and performance, seeking practicum placement for practical experience. Over four years of experience in hospitality as a server at Joey Mayfield, demonstrating strong communication, teamwork, and problem-solving skills in high-pressure situations. Highly adaptable and detail-oriented, ready to apply academic knowledge in a real-world setting.

Overview

5
5
years of professional experience

Work History

Office manager/Server/Floor manager

Joey Mayfield
Edmonton, Canada
06.2021 - Current
  • Delivered excellent guest service as a server, managing high guest volumes with accuracy while providing a personalized experience and maintaining a welcoming, professional atmosphere.
  • Supervised and supported floor staff by providing training, resolving conflicts, and optimizing team performance through effective labour budgeting and forecasting projected covers.
  • Managed administrative operations by processing payroll, distributing tips, and maintaining detailed spreadsheets of staff hours, sales, and projected sales while communicating with management on overtime and discount reports.

Barista/Customer Service

Second Cup Café
St. Albert, Canada
04.2020 - 07.2021
  • Managed end-of-day bookkeeping duties and documented cash flow to drive key financial reporting and decision-making.
  • Connected with 100 or more customers per day, building trust to advise optimal product purchase and cross-sell additional products.
  • Collaborated with team members during busy shifts to ensure smooth service.

Education

Bachelor’s of Kinesiology -

University of Alberta
Edmonton, AB
04-2026

Diploma -

Paul Kane High School
St. Albert, AB
06-2021

Skills

  • Bilingual in French and English
  • Customer relations
  • Sales forecasting
  • Time management
  • Team collaboration

References

  • Cody Robichaud, General Manager, Joey Mayfield, Crobichaud@joeyrestaurants.com, (587) 335-8585
  • Tina Dupuis, Franchisee, Second Cup, (780) 289-4659

Skills And Coursework

  • Bilingual in French and English
  • Pro-serve Certification
  • Injury Management
  • Resistance training

Timeline

Office manager/Server/Floor manager

Joey Mayfield
06.2021 - Current

Barista/Customer Service

Second Cup Café
04.2020 - 07.2021

Bachelor’s of Kinesiology -

University of Alberta

Diploma -

Paul Kane High School

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Steffanie Harrison