Stefanie Alfano
Vaughan
Summary
Goal-oriented, highly motivated, and reliable BComm student seeking a summer internship. Utilizing my complex problem-solving, collaboration, and communication skills, I can successfully serve your company in an internship position.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Lacoste
08.2021 - Current
- Working closely with customers to proactively determine their needs
- Staying informed and up to date on new collections, promotions and offerings
- Handling customer concerns and complaints quickly and effectively
- Answering/directing phone inquiries and taking orders
- Handling payments, exchanges, and store credits
Social Media Manager
House of Hair
06.2018 - 08.2021
- Plan, film, and edit promotional posts
- Increased customer engagement through social media
- Assist with customers through comments and direct messages
- Collaborated with team members to develop creative campaigns for social media platforms.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships
Education
Bachelor of Commerce - Business Technology Management
Ted Rogers School of Management
Toronto, ON04.2026
Certification
- IBM Cybersecurity Analyst Professional Certificate, IBM - January, 2023
- Crash Course on Python, Google - August, 2023
- Discovering SAP Business Technology Platform, SAP - October, 2023
Timeline
Sales Associate
Lacoste
08.2021 - Current
Social Media Manager
House of Hair
06.2018 - 08.2021
Bachelor of Commerce - Business Technology Management
Ted Rogers School of Management
- IBM Cybersecurity Analyst Professional Certificate, IBM - January, 2023
- Crash Course on Python, Google - August, 2023
- Discovering SAP Business Technology Platform, SAP - October, 2023