Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Stefani Stojanovic

Mississauga,Ontario

Overview

4
4
years of professional experience
1
1
Certification

Work History

DSW Worker

Luso Canadian Charitable Society
06.2023 - 09.2023
  • Worked alongside Luso staff in implementing various activities, including sensory-based and educational programs.
  • Assisted with feeding during lunch and snack time
  • Fostered a positive and inclusive environment by actively engaging with participants and prioritizing their well-being and safety.
  • Planned and led interactive activities that promoted learning, inspired creativity, and helped participants connect with others.

Customer Service/Office Administrator (Part-Time)

Bombolini Solutions
06.2021 - 08.2022
  • Handled phone calls and emails, helping customers with questions and concerns in a friendly and professional manner.
  • Listened to customer issues, provided solutions, and escalated unresolved problems when needed.
  • Collected and recorded customer feedback to improve services and address common concerns.
  • Kept records organized and up to date, making information easy to find when needed.

Customer Service/Scheduler (Part-Time)

Ray Of Light Contracting
01.2020 - 05.2021
  • Helped customers with questions about company services, making sure they got the information they needed.
  • Processed orders quickly to keep things running smoothly.
  • Listened to customer complaints and worked to find fair and helpful solutions.
  • Created and updated weekly work schedules to keep everything organized.
  • Solved scheduling conflicts
  • Called and emailed customers with friendly reminders about their upcoming appointments.

Christmas Party Assistant (Volunteer)

LOBLAWS COMPANY LIMITED
12.2019 - 12.2019
  • 8 hour event
  • Monitored and ensured the safety of all rides and play areas for children.
  • Engaged with children to create a fun and welcoming environment while prioritizing their safety and happiness.
  • Communicated effectively with parents and event staff to address concerns and provide assistance as needed.

Education

Bachelor's Degree - Criminology And Psychology

Western University Ontario
London, ON
04.2026

Skills

  • Administrative Experience
  • Customer Service
  • Time Management
  • Excellent Communication Skills
  • Organizational Skills
  • Fast Learner
  • Teamwork and Collaboration
  • Bilingual
  • Problem-solving
  • Leadership
  • Adaptability and flexibility

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

  • Standard First Aid & CPR/AED level C

Timeline

DSW Worker

Luso Canadian Charitable Society
06.2023 - 09.2023

Customer Service/Office Administrator (Part-Time)

Bombolini Solutions
06.2021 - 08.2022

Customer Service/Scheduler (Part-Time)

Ray Of Light Contracting
01.2020 - 05.2021

Christmas Party Assistant (Volunteer)

LOBLAWS COMPANY LIMITED
12.2019 - 12.2019

Bachelor's Degree - Criminology And Psychology

Western University Ontario

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Stefani Stojanovic