Stefani Stojanovic
Mississauga,Ontario
Overview
4
4
years of professional experience
Work History
DSW Worker
Luso Canadian Charitable Society
06.2023 - 09.2023
- Worked alongside Luso staff in implementing various activities
- Assisted with feeding during lunch and snack time
- Developed various activities — sensory based, educational based etc
- Engaged with participants and prioritized their well-being and safety
Customer Service/Office Administrator (Part-Time)
Bombolini Solutions
06.2021 - 08.2022
- Answered phone calls and emails
- Responded to customers questions and complaints
- Escalated unresolved issues
- Collected prompt and accurate customer feedback
- Managed and filed records
Customer Service/Scheduler (Part-Time)
Ray Of Light Contracting
01.2020 - 05.2021
- Answered customer service questions about a company’s services
- Processed orders
- Handled customers complaints
- Created and maintained weekly work schedules
- Resolved scheduling conflicts
- Made phone calls and sent emails reminding customers of upcoming appointments
Education
Bachelor's Degree - Criminology And Psychology
Western University Ontario
London, ON04.2026
Skills
- Administrative Experience
- Customer Service - 2 years
- Time Management
- Organizational Skills
- Communication skills
- Fast Learner
- Teamwork and Collaboration
- Bilingual - French, English
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
DSW Worker
Luso Canadian Charitable Society
06.2023 - 09.2023
Customer Service/Office Administrator (Part-Time)
Bombolini Solutions
06.2021 - 08.2022
Customer Service/Scheduler (Part-Time)
Ray Of Light Contracting
01.2020 - 05.2021
Bachelor's Degree - Criminology And Psychology
Western University Ontario