Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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STEFAN KOCEVSKI

STEFAN KOCEVSKI

Redondo Beach

Summary

Seeking a position in a dynamic organization where I can advance my career and work towards building a strong skill set. A hard working individual looking for a challenging position where I can showcase my skills and contribute to the growth of the organization.

Overview

10
10
years of professional experience

Work History

Customs Business and Processes Specialist

Kuehne + Nagel Inc.
Torrance, CA
09.2025 - Current
  • Coordinate cross-functional teams to enhance operational efficiency.
  • Managed client communications, ensuring timely updates and issue resolution.
  • Implement process improvements to streamline logistics operations.
  • Followed all company policies and procedures to deliver quality work.
  • Increased efficiency by automating routine tasks with software solutions.
  • Manage client communications, ensuring timely updates and issue resolution.

Customs Coordinator

Kuehne-Nagel INC.
Jersey City, NJ
09.2022 - 09.2025
  • Served as the customs representative for my customer base, ensuring prompt response to customer inquires and follow through on issues until resolution to customer satisfaction.
  • Adhered to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy and customer service.
  • Coordinated delivery to final destination as required by customers.
  • Tracked ETAs daily for incoming shipments to ensure entries are processed in a timely manner.
  • Built strong relationships with clients through consistent communication, understanding their specific requirements and ensuring smooth operations.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing relevant information on shipment statuses.
  • Supported development of training materials for new staff on documentation processes.

Event Coordinator

Various catering companies/staffing agencies
New York City, NY
04.2021 - 09.2022
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Addressed concerns quickly to improve customer experience.
  • Provided exceptional service while maintaining polite and professional demeanor.

Online ESL Tutor

Acadsoc, LTD.
New York City, NY
08.2019 - 04.2021
  • Develop ways to engage students, including by implementing original lesson plans and activities; monitoring and assessing students' progress; and addressing individual student needs.
  • Provide constructive feedback to students, and monitor and adjust lessons and activities as needed.

International Freight Logistics Apprentice

Kuehne-Nagel INC.
Jersey City, NJ
07.2017 - 12.2018
  • During my apprenticeship I was exposed to various business units (Sea Logistics, Air Logistics and Customs Brokerage), which helped me gain better understanding of those departments and how the freight is being moved from point A to point B. From managing the bookings with carriers, providing the most affordable quotes to customers, arranging for the fright to be picked up and delivered and finally to declaring it to the Customs, I was able to better grasp the entire logistics process.

SSC SEA Logistics Import Specialist German Team

Kuehne-Nagel INC.
Belgrade, Serbia
02.2016 - 07.2017

Education

Bachelor of Science - Marketing

Faculty of Economics And Business, University of Belgrade
Belgrade, Serbia
09-2014

Skills

  • Speedy entry processing
  • Proficient in MS Outlook and Microsoft office 365
  • Excellent verbal and written communication skills
  • Solution oriented, organized
  • Exemplary customer service skills
  • Quality assurance
  • Team collaboration
  • Stakeholder engagement
  • Continuous improvement
  • Documentation management

LANGUAGES

Serbian | Native
English | Advanced
German | Intermediate

Timeline

Customs Business and Processes Specialist

Kuehne + Nagel Inc.
09.2025 - Current

Customs Coordinator

Kuehne-Nagel INC.
09.2022 - 09.2025

Event Coordinator

Various catering companies/staffing agencies
04.2021 - 09.2022

Online ESL Tutor

Acadsoc, LTD.
08.2019 - 04.2021

International Freight Logistics Apprentice

Kuehne-Nagel INC.
07.2017 - 12.2018

SSC SEA Logistics Import Specialist German Team

Kuehne-Nagel INC.
02.2016 - 07.2017

Bachelor of Science - Marketing

Faculty of Economics And Business, University of Belgrade
STEFAN KOCEVSKI