Dimple Palm Comaingking
Vancouver,BC
Summary
Hardworking employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, providing excellent customer service, and adapting to new situations and challenges to enhance the organizational brand. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customs Officer
Bureau of Customs
Cebu, Philippines
07.2016 - 04.2024
- Informed travelers regarding customs regulations, tariffs, prohibitions, and restrictions and provided guidance to individuals seeking information about customs clearance processes.
- Verified and processed documents related to customs regulations and procedures to ensure compliance with federal laws, including entry forms, declarations, invoices, certificates of origin, and bills of lading.
- Determined duty rates applicable to imported goods based on tariff codes and product descriptions and ensured that all required duties were paid prior to the release of goods into the local market.
- Evaluated manifests for accuracy against actual cargo contents upon arrival at port facilities and assisted in the inspection of cargo and baggage for contraband, illegal drugs, currency, and other prohibited materials.
- Maintained knowledge of current regulations governing export and import control policies.
- Facilitated communication between importers, exporters, travelers, shipping lines, airlines, airport operators, and government agencies regarding customs regulations.
Travel Tax Officer
Tourism Infrastructure and Enterprise Zone Authority
Cebu, Philippines
03.2015 - 07.2016
- Conducted interviews and travel document reviews of international travelers to assess their eligibility for travel tax reduction or exemption.
- Processed and collected travel tax payments with utmost precision by entering relevant data into the Travel Tax System and issuing official receipts.
- Performed daily reconciliation to ensure zero cases of short cash or over-cash.
Market Researcher
Survey Sampling International
Cebu, Philippines
05.2012 - 11.2012
- Conducted surveys by telephone to gather data about customer preferences, behavior, and needs.
Education
Post-Baccaleurate Diploma - Accounting
University of British Columbia
Vancouver, BC08-2025
MBA - Financial Management
University of Cebu
Cebu City, Philippines06-2022
Bachelor of Science - Customs Administration
University of Cebu
Cebu, Philippines03-2013
Skills
- Exceptional customer service
- Friendly and outgoing
- Team player, collaborator, and multi-tasker
- Adaptable, flexible, and quick learner
- Positive, receptive, and professional
- Cash handling, cash register operation, and payment processing
- Active listener and solid problem solver
- Rapport and relationship-building
- High regard for standards and quality control
- Strong interpersonal skills
- Excellent oral and written communication skills
- Speedy and efficient
- Inventory management
- Time management
Certification
Food Safe Level I
Completed May 8, 2024
Timeline
Customs Officer
Bureau of Customs
07.2016 - 04.2024
Travel Tax Officer
Tourism Infrastructure and Enterprise Zone Authority
03.2015 - 07.2016
Market Researcher
Survey Sampling International
05.2012 - 11.2012
Post-Baccaleurate Diploma - Accounting
University of British Columbia
MBA - Financial Management
University of Cebu
Bachelor of Science - Customs Administration
University of Cebu
Similar Profiles
Paul OandasanPaul Oandasan
Customs Officer at Bureau Of CustomsCustoms Officer at Bureau Of Customs
RHEA MARIE B. CAMPOSRHEA MARIE B. CAMPOS
Encoder at BUREAU OF CUSTOMSEncoder at BUREAU OF CUSTOMS
Evelyn TeEvelyn Te
Customs Operations Officer V at Bureau of Customs - Post Clearance Audit GroupCustoms Operations Officer V at Bureau of Customs - Post Clearance Audit Group