Stacy Mosley
Rochester hills,MI
Summary
Proven leader in team supervision and operational efficiency. Skilled in training and compliance, with a track record of fostering high employee morale and productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Product Connections/Crossmark
Utica, MI
09.2023 - Current
- Supervised team members to ensure compliance with company policies and procedures.
- Trained new staff on product knowledge and customer service standards.
- Coordinated daily operations to maintain efficient workflow and team performance.
- Provided guidance and direction to event demonstrators regarding job duties and responsibilities.
- Directed and supervised a team of 17 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Education
Certificate of Esthetics And License - Esthetics
Michigan College of Beauty
Troy, Michigan11-2014
Skills
- Leadership and team building
- Task prioritization and workflow coordination
- Employee training and development
- Operational efficiency and critical thinking
- Conflict resolution and collaboration
- Customer service excellence
- Staff supervision and motivation
- PPE compliance and equipment operation
Accomplishments
- Awarded Supervisor of the Quarter (Jan - April 2025) for exceeding expectations and a 100% execution in core execution, AB demos, merchandising, and pop-up events.
Certification
- Etips certification 2022
- Michigan Liquor Control Commission license
- 360 Certificate of Completion, Learn2Serve Test Administrator Training
- Certification of Completion, Club Supervisor Guide
- Learn2Serve Food Protection Manager Certification
Timeline
Supervisor
Product Connections/Crossmark
09.2023 - Current
Certificate of Esthetics And License - Esthetics
Michigan College of Beauty
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