Stacy Martin
Medicine Hat,Canada
Summary
Detail-oriented Administrative Professional with over 10 years supporting office operations in fast-paced environments. Expertise in records management, data entry, scheduling, and inventory control. Demonstrated ability to prioritize tasks and maintain efficiency while managing confidential documentation and delivering exceptional customer service. Proficient in Microsoft Office and adaptable to new software.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Administration Assistant/Client Care Specialist
Alpine 27/7 Pet Hospital
Calgary, Alberta
08.2025 - 02.2026
- Maintain accurate electronic and paper client records while ensuring confidentiality.
- Perform high-volume data entry with exceptional attention to detail.
- Coordinate appointments and daily scheduling.
- Respond professionally to phone and email inquiries.
- Process invoices, payments, and financial transactions.
- Maintain inventory of office and medical supplies.
- Support daily administrative operations in a fast-paced environment.
Administration Assistant/Client Care Specialist
Crossroads Animal Hospital
06.2015 - 08.2025
- Managed confidential records and ensured documentation accuracy.
- Scheduled appointments and coordinated communication between clients and veterinary staff.
- Processed payments, invoices, and administrative documentation.
- Maintained organized filing systems and accurate client databases.
- Assisted with inventory management and supply ordering.
- Verified medical documentation for completeness and accuracy.
- Delivered exceptional customer service while managing multiple priorities.
Manager
Island Tan
04.2008 - 06.2011
- Supervised up to six employees and coordinated daily operations.
- Scheduled staff and prepared payroll information.
- Maintained employee records and handled confidential information.
- Ordered inventory, verified invoices, and maintained accurate inventory records.
- Performed monthly bank reconciliations and prepared deposits.
- Managed office administration, customer service, and conflict resolution.
- Opened and closed the business while ensuring operational efficiency.
Bartender/Server
Peanuts Pub & Grill
05.2010 - 12.2010
- Provided outstanding customer service in high-volume setting, enhancing guest satisfaction.
- Handled cash and processed POS transactions accurately, ensuring financial integrity.
- Collaborated with team members to streamline service delivery, contributing to a cohesive work environment.
Education
Medical Office Assistant with VOA -
Academy of Learning
10.2014 - 10.2015
Skills
- Office Administration
- Data Entry & Database Management
- Electronic & Paper Filing Systems
- Employee Records Management
- Inventory & Asset Tracking
- Scheduling & Coordination
- Confidential Documentation
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Customer Service
- Report Preparation
- Payroll Support
- Time Management
- Problem Solving
- Attention to Detail
Timeline
Administration Assistant/Client Care Specialist
Alpine 27/7 Pet Hospital
08.2025 - 02.2026
Administration Assistant/Client Care Specialist
Crossroads Animal Hospital
06.2015 - 08.2025
Medical Office Assistant with VOA -
Academy of Learning
10.2014 - 10.2015
Bartender/Server
Peanuts Pub & Grill
05.2010 - 12.2010
Manager
Island Tan
04.2008 - 06.2011