Gurupriya Dhillon
Surrey,BC
Summary
I work as an Administrative assistant, my daily job is to help our clients process applications for Immigration, schedule meetings and be the direct contact for our clients. Dedicated administrative professional with successful experience in fast-paced office settings.Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant | Client Care Specialist
Harp Khela Real Estate Group
04.2022 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Administrative Assistant
Harry Immigration Services
06.2021 - 03.2022
- Main duties involved preparing, key in, editing and proofreading all kinds of visa applications, permanent residency and citizenship applications for customers
- Also helped our clients filing with study permits, PGWP work permits
- Answering telephone and electronic enquiries and setting up meetings for the supervisor with clients
- Compiling data, statistics and other information to support research activities
- Also trained new office staff in procedures and in use of current software.
Fulfillment Associate
Amazon
04.2020 - 10.2021
- Responsible for carrying out an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, overseeing the packing and shipping of orders, or managing, retrieving, and organizing stock
- Also entails carrying out a range of other duties such as offloading Amazon merchandise trucks, deciphering work orders, locating stock, and gathering items for shipment.
Customer Service Representative
AnW
11.2020 - 06.2021
- Worked in a fast-paced environment and fulfilled all the needs of customers by taking food orders and processing payments at the main restaurant
- Interacted with approximately 8-100 guests on a daily basis and fulfilled all of their needs
- Ensured the inventory and stock of the food items were up to date and nothing was out or expired
- Worked as a team player and helped everyone out and had different assignments every day such as a cashier, kitchen prep, etc.
Customer Service Associate
Easy Day
08.2018 - 11.2019
- Provided excellent customer service by fulfilling all the needs for the customers
- Also being a one-stop shop for all customer queries or handling return of items
- Other duties involved stocking and checking the inventory and taking part in cashier duties.
Education
Bachelors in Law Enforcement -
Justice Institute of British Columbia (JIBC)
New Westminster, BC01.2022
Bachelor Of Arts - Psychology -
Panjab University
Chandigarh, India01.2018
Skills
- Effective Communication
- Customer Service
- Data Entry
- Basic Excel
- Detail Oriented
- Time Management
- Reliable and Committed
- Filing
- Minute Taking
- Office Administration
- Appointment Scheduling
- Clerical Support
- Client Relations
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Administrative Assistant | Client Care Specialist
Harp Khela Real Estate Group
04.2022 - Current
Administrative Assistant
Harry Immigration Services
06.2021 - 03.2022
Customer Service Representative
AnW
11.2020 - 06.2021
Fulfillment Associate
Amazon
04.2020 - 10.2021
Customer Service Associate
Easy Day
08.2018 - 11.2019
Bachelors in Law Enforcement -
Justice Institute of British Columbia (JIBC)
Bachelor Of Arts - Psychology -
Panjab University
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