Self-motivated with keen sense of customer service that thrives in fast paced environment. Pro-active and a self starter with an attention to detail looking for a new challenging experience!
Overview
19
19
years of professional experience
Work History
Insurance Broker
HUB International Limited
Edmonton
09.2023 - Current
Servicing and processing endorsements, change requests, update accounts in Epic computer system.
Bill and invoice policy premiums for insureds for annual renewals.
Proficient in Microsoft Word, Excel and Word
Policy checking for accuracy, policy coverages and correct premiums.
Insurance Broker
NORTHERN LIGHTS INSURANCE LTD
Hudson Bay, SK
03.2018 - 08.2023
Responded to customer calls and emails to answer questions about products and services.
Delivered prompt service to prioritize customer needs.
Exhibited high energy and professionalism when dealing with clients
Calculated quotes and educated potential clients on insurance options.
Sold home, auto & tenant insurance policies to new and existing customers.
Sales/Cellular Sales Associate
JJRW FURNITURE
Hudson Bay, SK
01.2010 - 03.2018
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Animal Health Technologist
HUDSON BAY VETERINARY SERVICES
01.2006 - 02.2007
Animal care & recovery, feeding, cleaning and administering medications
Maintain surgical equipment and assist with anesthetic during procedures
Ensure cleanliness and organization throughout the clinic
Administrative tasks including filing, billing, sending vaccination reminders and hand written condolence cards.