STACEY DELPESCHE
CALGARY,AB
Summary
HIGHLY ORGANIZED AND CUSTOMER-FOCUSED RECEPTIONIST WITH STRONG COMMUNICATION AND MULTITASKING ABILITIES. EXPERIENCED IN EVENT COORDINATION, ADMINISTRATIVE SUPPORT, AND CUSTOMER SERVICE. ADEPT AT MANAGING FRONT DESK OPERATIONS, HANDLING INQUIRIES, AND PROVIDING A WELCOMING ENVIRONMENT FOR CLIENTS AND GUESTS. KNOWN FOR PROFESSIONALISM, PROBLEM-SOLVING SKILLS, AND THE ABILITY TO THRIVE IN FAST-PACED ENVIRONMENTS.
Overview
3
3
years of professional experience
Work History
Receptionist
Ply gem
CALGARY, AB
01.2025 - Current
- Greeted visitors and directed them to appropriate personnel.
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendar for office staff.
- Processed incoming and outgoing mail and packages daily.
- Maintained office supplies inventory and placed orders as needed.
- Assisted with data entry into company management system accurately.
- Coordinated meetings, prepared meeting rooms, and arranged refreshments.
- Provided administrative support to team members as required.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Prepared welcome packages for new hires.
RECEPTIONIST
VALUVANTE INC
CALGARY, AB
01.2024 - Current
- SCHEDULED AND COORDINATED MEETINGS, ENSURING EFFICIENT CALENDAR MANAGEMENT FOR EXECUTIVES.
- MAINTAINED OFFICE SUPPLIES INVENTORY AND PLACED ORDERS AS NEEDED.
- ASSISTED IN ORGANIZING COMPANY EVENTS, CONTRIBUTING TO PLANNING AND EXECUTION.
- PROVIDED ADMINISTRATIVE SUPPORT, INCLUDING DOCUMENT PREPARATION AND DATA ENTRY.
EVENT ORGANIZER
YOUTH SUMMIT
CALGARY, AB
05.2023 - 12.2024
- MANAGED EVENT LOGISTICS, SCHEDULING, AND OPERATIONS, ENSURING SMOOTH EXECUTION.
- PROVIDED ADMINISTRATIVE SUPPORT, INCLUDING DOCUMENT PREPARATION AND CORRESPONDENCE.
- GREETED AND ASSISTED GUESTS, ENSURING A POSITIVE EXPERIENCE.
- COORDINATED EVENT REGISTRATIONS AND HANDLED INQUIRIES EFFICIENTLY.
- CREATED ENGAGING VISUAL MATERIALS SUCH AS INVITATIONS, PROGRAMS, AND SIGNAGE.
- DEVELOPED STRONG ORGANIZATIONAL AND MULTITASKING SKILLS BY HANDLING MULTIPLE EVENTS SIMULTANEOUSLY.
ADMINISTRATIVE ASSISTANT
RUSSEL LANDSCAPING
CALGARY, AB
06.2022 - 12.2024
- SUPPORTED DAILY OFFICE OPERATIONS, INCLUDING FILING, DATA MANAGEMENT, AND CORRESPONDENCE.
- COORDINATED TRAVEL ARRANGEMENTS AND ITINERARIES FOR STAFF.
- ASSISTED IN PREPARING REPORTS AND PRESENTATIONS FOR MEETINGS.
- MANAGED INCOMING AND OUTGOING MAIL AND PACKAGES.
- PROVIDED EXCELLENT CUSTOMER SERVICE TO CLIENTS AND VISITORS.
YOUTH GROUP LEADER
ST. VINCENT AND THE GRENADINES ASSOCIATION
CALGARY, AB
04.2022 - 05.2023
- FACILITATED GROUP MEETINGS AND MANAGED SCHEDULES FOR YOUTH ACTIVITIES.
- PROVIDED ADMINISTRATIVE AND CLERICAL SUPPORT, MAINTAINING RECORDS AND DOCUMENTS.
- COMMUNICATED WITH PARTICIPANTS AND COMMUNITY MEMBERS, ENSURING SMOOTH OPERATIONS.
- CREATED A WELCOMING AND PROFESSIONAL ENVIRONMENT FOR YOUTH ENGAGEMENT.
- STRENGTHENED LEADERSHIP, ACTIVE LISTENING, AND PROBLEM-RESOLUTION SKILLS.
Education
DIPLOMA -
BISHOP MCNALLY
CALGARY, ABSkills
- EXCELLENT VERBAL AND WRITTEN COMMUNICATION
- CUSTOMER SERVICE AND CLIENT RELATIONS
- MULTITASKING AND TIME MANAGEMENT
- PROBLEM-SOLVING AND CRITICAL THINKING
- ORGANIZATION AND ATTENTION TO DETAIL
- SCHEDULING AND CALENDAR MANAGEMENT
- OFFICE ADMINISTRATION AND DATA ENTRY
- PHONE ETIQUETTE AND FRONT DESK MANAGEMENT
- TEAMWORK AND COLLABORATION
- ADAPTABILITY AND FLEXIBILITY
Additional Information
PROFICIENT IN MICROSOFT OFFICE SUITE (WORD, EXCEL), EXPERIENCE HANDLING MULTI-LINE PHONE SYSTEMS, STRONG INTERPERSONAL AND CUSTOMER SERVICE SKILLS
References
AVAILABLE UPON REQUEST
Languages
ENGLISH, FLUENT
Timeline
Receptionist
Ply gem
01.2025 - Current
RECEPTIONIST
VALUVANTE INC
01.2024 - Current
EVENT ORGANIZER
YOUTH SUMMIT
05.2023 - 12.2024
ADMINISTRATIVE ASSISTANT
RUSSEL LANDSCAPING
06.2022 - 12.2024
YOUTH GROUP LEADER
ST. VINCENT AND THE GRENADINES ASSOCIATION
04.2022 - 05.2023
DIPLOMA -
BISHOP MCNALLY