Ssemalago Lawrence
Summary
I am organized, smart, disciplined, confident and motivated person with teamwork skills as time efficiency is my core value. I am well presented, dynamic and confident individual with experience of working as a team. I am highly competent and well versed in managing day-today administrative work. I communicate confidently and effectively at all levels, build a team as well as maintaining a harmonious environment suitable for today’s work environment. I strive to achieve the set goal and seeking new challenges with different people.
Overview
19
19
years of professional experience
Work History
Client Relations Manager
Exquisite Solution Ltd
01.2012 - 01.2021
- Supervision of employees (causals-skilled and unskilled) in the areas of operation, timely output of the day and ensuring timely shift changeover (handover to the next shift)
- Preparing employee pay sheets in coordination with the finance office
- Scheduling weekly meetings with the employees, fellow supervisors in liaison with the HR office
- Ensuring all employees arrive on time to kick-start the daily activities
- To recruit more staff and train whenever there was a shortage
- Ensuring all staff follow the rules and regulations governing work place including personal protective equipment (PPE).
Charge
Sunrise Hardware Ltd
01.2009 - 01.2010
- Timely delivery/transporting of customer materials to the sites
- Balancing and banking daily cash
- Helping loading and off-loading of materials in and out with colleagues
- Stock taking and making orders from suppliers.
Charge
The Spot Internet Café
01.2007 - 01.2009
- General cleaning of the entire customer operations area including computer maintenance
- Arranging seats, photocopying client material, scanning, typing and serving airtime
- Liaising with the service provider to ensure network stability.
Wedding driver
01.2002 - 01.2007
- To transport newly wedded couples to their prearranged locations
- To assist the couples enter and exit the vehicles and assist with luggage if any.
Education
BA (Hons) - Social Sciences, Sciences
Makerere University
2010
Uganda Advanced Certificate of Education - undefined
2001
Uganda Certificate of Education - undefined
Gombe Secondary School
1999
Skills
- AND COMPETENCIES:
- Experience covering a full spectrum of administrative duties, including executive support, office management, customer care and document preparation
- Experience of working in a multicultural environment
- Ability to maintain confidentiality
- Well spoken, approachable with great intention to detail and a professional attitude
- Excellent ability to keep patience in case of crisis
- Confident communicator with outstanding interpersonal skill
- Willingness to be on call all days for work including weekends, public holidays and extra time where and when need arises
- INTER-PERSONAL SKILLS:
- Flexible, approachable, detail oriented and reliable
- Committed and energetic
- Result oriented and focused
- Team player
- Stress management
- Good listening and communication skills
- Strong verbal and written communication skills
- LANGUAGES:
- Speaking
- Reading Writing
- English
- Excellent
- Excellent Excellent
- Luganda
Timeline
Client Relations Manager
Exquisite Solution Ltd
01.2012 - 01.2021
Charge
Sunrise Hardware Ltd
01.2009 - 01.2010
Charge
The Spot Internet Café
01.2007 - 01.2009
Wedding driver
01.2002 - 01.2007
BA (Hons) - Social Sciences, Sciences
Makerere University
Uganda Advanced Certificate of Education - undefined
Uganda Certificate of Education - undefined
Gombe Secondary School
Similar Profiles
Emerson KikerEmerson Kiker
Valet at Exquisite ValetValet at Exquisite Valet
Jontue SmithJontue Smith
Auto Detailer at Exquisite DetailAuto Detailer at Exquisite Detail
Anna OliverAnna Oliver
Tailor at Exquisite Costumes, LLCTailor at Exquisite Costumes, LLC
DEVIN FLOYDDEVIN FLOYD
Client Relations Manager at Gammon, Drueck & Watson CPAsClient Relations Manager at Gammon, Drueck & Watson CPAs
Beau RasnickBeau Rasnick
Client Relations Manager at Crabapple LandscapeexpertsClient Relations Manager at Crabapple Landscapeexperts