SRISHTI UPPAL
Customer Support
Vancouver,BC
Summary
Proactive and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Adept at maintaining client and customer relations, aspire to be an entrepreneur.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Technical Support
Goldtooth Creative
Vancouver, BC
11.2021 - 04.2023
- Creation and deletion of user accounts.
- Providing hardware and software support.
- Managing licensing and inventory.
- Managing and maintaining IT documentations.
- Providing file permissions.
Customer Service Representative
Walmart
Vancouver, BC
04.2020 - 04.2021
- Collected and analyzed customer information to prepare product or service reports.
- Picking and packing items for online order.
- Delivered packed orders to customers.
- Helping customers with phone orders and email orders.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Cashier
Old Navy
Vancouver, BC
01.2020 - 04.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Leading cash duties.
- Training employees and new hires for cash.
- Welcomed customers and helped determine their needs.
- Developed and maintained courteous and effective working relationships with clients and employees.
Education
Post- Baccalaureate Diploma - Data Analytics
Douglas College
Vancouver, BC 01.2020 - 05.2022
Bachelor of Science - Computer Science
University of Petroleum And Energy Studies
India 08.2015 - 05.2019
Skills
Sales expertise
Administrative support
Technical Support
Money handling abilities
CRM
Creative problem solving
Team Building
Timeline
Technical Support
Goldtooth Creative
11.2021 - 04.2023
Customer Service Representative
Walmart
04.2020 - 04.2021
Cashier
Old Navy
01.2020 - 04.2021
Post- Baccalaureate Diploma - Data Analytics
Douglas College
01.2020 - 05.2022
Bachelor of Science - Computer Science
University of Petroleum And Energy Studies
08.2015 - 05.2019