Summary
Work History
Education
Skills
Languages
Timeline
Generic

Lharize Soriano

Ponoka

Summary

Dedicated professional with over 9 years of combined experience in customer service and caregiving. Skilled in addressing client inquiries, resolving issues efficiently, and delivering exceptional support to diverse populations. Experienced in providing personalized care to elderly individuals, assisting with daily living activities, and promoting well-being and independence. Strong communication, problem-solving, and multitasking skills, with a proven ability to meet performance metrics and adapt to fast-paced environments. Proficient in using computer systems and software to streamline operations and enhance team productivity. Passionate about fostering positive relationships and improving client satisfaction in both caregiving and customer service roles.

Work History

Technical Support

Teleperformance Canada
08.2024 - 11.2024
  • Provided exceptional technical support and customer service to Apple users by troubleshooting hardware, software, and account related issues
  • Delivered solutions for iOS, watch OS, and other Apple products

Education

CPR/AED/First-Aid

National CPR Foundation

Assisting Clients With Medication Administration

Technical Education And Skills Development

Performing Specialty Care Procedures

Technical Education And Skills Development

Implementing And Monitoring Clients’ Care Plans

Technical Education And Skills Development

Recognizing The Aging Process

Technical Education And Skills Development

Introduction To Caregiving

Technical Education And Skills Development

Becoming A Domiciliary Care Support Worker

Advance Learning Interactive Systems Online

Bachelor of Arts - Broadcasting

Bicol University

Skills

  • Service Excellence
  • Technical Proficiency
  • Analytical Problem Solving
  • Proficient in Task Management
  • Influential Leadership
  • Flexible Problem-Solving
  • Technical Assistance
  • Compassionate Approach
  • Strategic Marketing Planning
  • Sales Expertise

Languages

English
Full Professional
Tagalog
Native or Bilingual
Arabic
Elementary

Timeline

Technical Support

Teleperformance Canada
08.2024 - 11.2024

Bachelor of Arts - Broadcasting

Bicol University

CPR/AED/First-Aid

National CPR Foundation

Assisting Clients With Medication Administration

Technical Education And Skills Development

Performing Specialty Care Procedures

Technical Education And Skills Development

Implementing And Monitoring Clients’ Care Plans

Technical Education And Skills Development

Recognizing The Aging Process

Technical Education And Skills Development

Introduction To Caregiving

Technical Education And Skills Development

Becoming A Domiciliary Care Support Worker

Advance Learning Interactive Systems Online
Lharize Soriano