Srikar Kancharlapalli
Cambridge,ON
Summary
Insurance professional with keen understanding of client relationship management and policy customization. Known for effectively communicating complex information and fostering team collaboration, ensuring seamless operations and client satisfaction. Adaptable and reliable, with focus on delivering results and maintaining high standards.
Overview
6
6
years of professional experience
Work History
Process Guide
Amazon.ca
07.2023 - Current
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Implemented process improvements for increased productivity and cost savings.
- Performed regular audits to ensure compliance with established procedures and guidelines.
- Demonstrates strong organizational skills with the ability to prioritize tasks effectively under pressure.
Student Program Consultant
GUS Educations
09.2022 - 05.2023
- Results-driven Student Program consultant with a proven track record of supporting enrollment growth at GISMA University through strategic outreach and personalized student engagement.
- Experienced in developing and executing recruitment campaigns to attract a diverse and qualified applicant pool across domestic and international markets.
- Skilled in delivering persuasive presentations, conducting one-on-one consultations, and guiding prospective students through the full admissions cycle.
- Proficient in using CRM systems and data analytics to optimize recruitment strategies and meet institutional targets.
- Committed to promoting GISMA University’s academic offerings and values with professionalism, integrity, and cultural sensitivity.
Sales E-promoter
24/7 intouch
12.2020 - 08.2022
- Facilitate awareness of new launches and promotions among third-party retailers, leading to increased product visibility and enhanced sales performance.
- Cross selling and up selling based on the ongoing promotions and offers during the same period
- Drive additional revenue through effective cross-selling and upselling strategies aligned with current promotions and limited-time offers.
- Planned and executed targeted sales strategies, resulting in measurable improvements in sales volume and customer acquisition.
- Engaged new business management teams through targeted email outreach, effectively pitching product solutions and securing successful partnerships.
Customer Sales Associate
Tech Mahindra
12.2019 - 10.2020
- Assessed customer behavior and identified potential gaps, offering strategic solutions that drove satisfaction, loyalty, and long-term value.
- Provided multi-channel customer support by addressing technical and service-related issues through email, inbound phone calls, and chat, ensuring timely and effective resolutions.
- Assisted peers on their contacts with process expertise and helped them in providing correct to their clients
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
- Consistently met and exceeded sales goals for advertising.
- Generated sales by prospecting leads, cold calling and closing deals.
Ground Handling Agent
Interglobe aviation limited
11.2018 - 12.2019
- Station control center, Dealt with complete operations in the airport including controlling the aircraft movement for safe landing, take-offs, and appropriate parking of the aircraft
- Coordinated haulage and transportation companies to ensure timely processing and delivery of goods to assigned destination.
- Efficiently coordinating with the GMR airport staff to control the aircraft movement and arrange relevant parking stands.
- Assigned respective stands for Air craft landing and halt.
- Prepared to and for routing for designated Air craft from base location.
Education
B. Com - Commerce
Gitam University
Diploma - Aviation and Hospitality
Frankfinn Airhostess Training Institute
Intermediate - MPC
Siddhartha College
Secondary school of education -
Amaleswari Educational institutions
2008
Skills
- Experienced in Outlook, Excel, Word, and PowerPoint
- Direct sales and service expertise
- Leadership of functional specialists
Accomplishments
- Awarded by the President of the Panchayati for being the Best Motivational Speaker for preventing Farmers from suicides.
Interests
- Certified as the Diamond club member Qi- Groups Hobbies
- Exploring lands.
- Getting lost in a good book
- Capturing distant moments and nature.
- Feeling the music.
- Playing Badminton and Volley Ball. Srikar kancharlapalli 13/08/1993 | Indian | 6-10/A, Koduru (Mandal/post), Krishna District 521328 | 9502455389
Additional Information
- Awards
- Awarded the ‘Employee of the month' for 4 consecutive months June - Sept 2019. 24-7 intouch Solutions Awarded with Bravo Achiever of the month for the month of November 2021. Certified as Seasonal 08/2015 photographer from ‘The Photographic Society of Malaysia
Languages
Telugu
English
Full Professional
Telugu
Full Professional
Education
other
Timeline
Process Guide
Amazon.ca
07.2023 - Current
Student Program Consultant
GUS Educations
09.2022 - 05.2023
Sales E-promoter
24/7 intouch
12.2020 - 08.2022
Customer Sales Associate
Tech Mahindra
12.2019 - 10.2020
Ground Handling Agent
Interglobe aviation limited
11.2018 - 12.2019
Diploma - Aviation and Hospitality
Frankfinn Airhostess Training Institute
Intermediate - MPC
Siddhartha College
Secondary school of education -
Amaleswari Educational institutions
B. Com - Commerce
Gitam University
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