Experienced in warehouse logistics and inventory management, with expertise in forklifting and robotic operations. A strong team leader seeking a Process Assistant role to drive efficiency and support fulfillment goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fulfillment Process Guide / Associate
Amazon Fulfillment Center
Hamilton, Ontario
09.2022 - Current
Proficiently operated Powered Industrial Trucks (PIT), including forklifts, to load and unload shipments in the Ship dock Department
Demonstrated proficiency as an RWC4 operator, overseeing and maintaining robotic work cells to ensure seamless and efficient processes
(TDR) Trailer Docking & Releasing processes, significantly reducing turnaround times and enhancing dock efficiency
Operated as trans-out shipping lead handling regular volume per shift between 40k-55k and more than 60k per shift ensuring the maximum yield to be obtained within the deadlines
Actively monitored shipping volumes to take appropriate measures to make sure we have enough trailers to load, unload and release effectively co-ordinated with transportation team to plan any failure ahead of time
Experience working in process paths such as trans-out dock and assisting ship-clerk
Collaborated with team members and supervisors to optimize workflow and contribute to a positive and productive work environment
Consistently met and exceeded daily production quotas while maintaining a high level of accuracy and quality in work
Adhered to safety protocols and participated in regular training sessions to stay updated on the latest safety procedures.
CLAIMS EXAMINER
Allianz Global Assistance
Cambridge, Ontario
02.2023 - 08.2023
Review and Adjudicate Claims: Examine and make decisions on various claims, ensuring compliance with policy and service standards
Claims Processing: Process claims, handle stop payments, issue reissues, and verify documentation such as medical records and receipts
Customer and Provider Communication: Contact customers or providers to gather necessary claim information and generate professional correspondence
Documentation and Accuracy: Confirm the accuracy and completeness of claims documentation, including medical bills and treatment details
Fraud Investigation: Conduct investigations into potentially fraudulent claims and act in accordance with company policies
Timely Response: Respond promptly to inter-departmental inquiries and escalations.
SR. MANAGER - MEDICAL ADJUDICATOR
MEDICOVER HOSPITALS
Hyderabad, India
09.2017 - 08.2019
Manage and brief team members on new updates, co-ordinate with other teams for accurate and timely process of claims, able to negotiate whenever and wherever needed, works as per HIPPA protocol.
SUNSHINE HOSPITALS
Hyderabad, India
03.2014 - 05.2017
Review claims and underwriting files for proper disclosure of past medical history, exclusions, riders, endorsements, administer policy enhancements, premium waiver and other policy benefits.
Education
MBBS (Bachelor of Medicine, Bachelor of Surgery) -
CHONGQING MEDICAL UNIVERSITY
Chongqing, PR CHINA
MSC in Public Health -
MIDDLESEX UNIVERSITY
London, UK
02.2021
Skills
Inventory Management and stock control
Forklifting and material handling equipment operation
Knowledge of safety protocols and procedures
Proficient in warehouse management systems (WMS)
Robotic operations and automatic technology
Team leadership
Logistics Coordination
Multitasking and Prioritization
Excellent Communication
Proficient in Microsoft Word
Advanced Excel skills
PowerPoint expertise
Experienced with Outlook
Quality Control and inspection expertise
Windows and Linux
Languages
English
Professional Working
Certification
Certified Powered Industrial truck (PIT) Operator
Certified RWC4 operator
(TDR) Trailor dock and release
Timeline
CLAIMS EXAMINER
Allianz Global Assistance
02.2023 - 08.2023
Fulfillment Process Guide / Associate
Amazon Fulfillment Center
09.2022 - Current
SR. MANAGER - MEDICAL ADJUDICATOR
MEDICOVER HOSPITALS
09.2017 - 08.2019
SUNSHINE HOSPITALS
03.2014 - 05.2017
MBBS (Bachelor of Medicine, Bachelor of Surgery) -