Sreyaskumar Sreekumar
Greater Sudbury,ON
Summary
Dynamic Shift Manager with a proven track record at KFC, excelling in employee training and customer service. Enhanced operational efficiency through strategic scheduling and process improvements, achieving increased order accuracy. Skilled in cash handling and decision-making, fostering strong relationships with team members and customers alike.
Overview
4
4
years of professional experience
Work History
Shift Manager
KFC
Greater Sudbury, ON
05.2023 - Current
- Supervised daily operations to ensure efficient service delivery and adherence to safety standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Coordinated shift schedules to optimize staffing levels during peak hours, enhancing productivity.
- Implemented process improvements that increased order accuracy and reduced wait times for customers.
Cashier
KFC
Greater Sudbury, ON
09.2021 - 04.2023
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and provided product recommendations.
- Maintained cleanliness and organization of the checkout area.
- Handled cash, credit, and debit transactions efficiently.
Education
Computer Systems Technician - Computer Networking
Cambrian College of Applied Arts And Technology
Greater Sudbury04.2023
Bachelor Of Computer Applications - Computer Programming
Mar Augusthinose College
Kerala, INDIA03.2021
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Punctual and reliable
- Relationship building
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Timeline
Shift Manager
KFC
05.2023 - Current
Cashier
KFC
09.2021 - 04.2023
Computer Systems Technician - Computer Networking
Cambrian College of Applied Arts And Technology
Bachelor Of Computer Applications - Computer Programming
Mar Augusthinose College