Sreethu Sreedharan
Richmond,British Columbia
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
Work History
Executive Administrative Assistant of CEO
Lionsher Canada Immigration Inc.
Surrey, BC
08.2021 - 11.2023
- Delivered administrative support to streamline end-to-end operations across various stores
- Managed wide range of functions, including payroll management, customer service, meeting arrangement, and inventory management.
Assistant Store Manager
Little Caesars
Victoria, BC
05.2020 - 06.2021
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
Cashier
Little Caesars
Victoria, BC
06.2018 - 04.2020
- Greeted customers and provided them with excellent customer service
- Made sure that all prices were correctly labeled on products before putting them out on the shelves.
- Communicated effectively with coworkers to ensure smooth operations during shifts.
- Counted money in the cash drawer at the start of each shift to ensure accuracy of funds.
- Resolved customer complaints in an efficient manner.
Education
Post Degree Diploma - Business Administration- Human Resources Management, leadership option
Camosun College
01.2020
Bachelor of Arts - English
Bharathiar university
01.2015
Certificate Course - Aviation Management- Ground/Cabin Crew
Skills
- Loyalty Program Promotion
- Customer Complaint Solutions
- Building Brand Awareness
- Managing Stock
- Inventory Oversight
- Employee Coaching
Languages
English
Professional
Timeline
Executive Administrative Assistant of CEO
Lionsher Canada Immigration Inc.
08.2021 - 11.2023
Assistant Store Manager
Little Caesars
05.2020 - 06.2021
Cashier
Little Caesars
06.2018 - 04.2020
Post Degree Diploma - Business Administration- Human Resources Management, leadership option
Camosun College
Bachelor of Arts - English
Bharathiar university
Certificate Course - Aviation Management- Ground/Cabin Crew
Similar Profiles
LIDIYA RAJU VARGHESELIDIYA RAJU VARGHESE
Digital Account Strategist at Teleperformance CanadaDigital Account Strategist at Teleperformance Canada
Garette Lee Priscilla RiversGarette Lee Priscilla Rivers
TECHNICAL ANAYST at FEDERAL GOVERNMENT OF CANADA (IMMIGRATION, REFUGEE & CITIZENSHIP CANADA)TECHNICAL ANAYST at FEDERAL GOVERNMENT OF CANADA (IMMIGRATION, REFUGEE & CITIZENSHIP CANADA)
Thomas Henry TrimbleThomas Henry Trimble
Case Processing Agent at Immigration, Refugees and Citizenship Canada (Government of Canada)Case Processing Agent at Immigration, Refugees and Citizenship Canada (Government of Canada)