MOHAMMED SHARIF
Winnipeg,MB
Summary
Dedicated, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Care Executive
Sobeys
Winnipeg, MB
05.2024 - Current
- Investigated customer complaints and provided solutions within acceptable time frames.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Gathered customer feedback and reported it to management for further action.
Drive-Thru Cashier
McDonald's
Winnipeg, MB
01.2024 - 06.2024
- Developed strong interpersonal skills through face-to-face interactions with customers
- Developed effective listening skills while interacting with customers over the phone or via email
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
Customer Care Representative
Walmart
Winnipeg, MB
05.2023 - 02.2024
- Consistently achieved monthly sales goal for Walmart Mastercards
- Gathered customer feedback to suggest improvements for products and services.
- Maintained up-to-date knowledge of company products, services, and promotions.
Education
Bachelor's in Computer Science -
University of Manitoba
MB01-2027
Skills
- Customer service
- Cash Management
- Time Management Skills
- Issue Resolution
- Sales Expertise
- Loyalty Program Promotion
Languages
Bengali
Native/ Bilingual
Hindi
Full Professional
Certification
Walmart Workday Training, Walmart, 2023
Timeline
Customer Care Executive
Sobeys
05.2024 - Current
Drive-Thru Cashier
McDonald's
01.2024 - 06.2024
Customer Care Representative
Walmart
05.2023 - 02.2024
Bachelor's in Computer Science -
University of Manitoba
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