Sreesha Cherangot Meethal
North York,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, decision making skills and quickly mastering new skills. Collaborate effectively on team workers in a fast-paced and quickly changing environment to meet required goals. Seeking opportunities to expand my skills while facilitating company's growth.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Beta Calco
North York, ON
10.2022 - Current
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Processed orders, forms, applications, and requests.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided feedback from customers to management regarding service failures or customer concerns.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
Customer Service Cashier
Popeyes Louisiana Kitchen
Toronto, ON
10.2021 - Current
- Operated cash registers, credit card machines and other related equipment accurately.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
- Followed all safety protocols while operating kitchen equipment such as fryers, ovens, grills.
- Assisted in maintaining inventory levels by ordering supplies when needed.
- Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
- Completed opening, closing, and shift change tasks by following company guidelines.
Education
Ontario College Graduate Certificate - Chemical Laboratory Analysis
Lambton College
Toronto, Ontario08.2022
Master of Science - Chemistry
University of Calicut
Kerala, India 03.2018
Bachelor of Science - Chemistry
University of Calicut
Kerala, India03.2016
Skills
- Communication skills
- MS Office proficiency
- Inventory management
- Conflict resolution
- Attention to detail
- Time management
- Cross-functional collaboration
- Training and mentorship
Timeline
Customer Service Representative
Beta Calco
10.2022 - Current
Customer Service Cashier
Popeyes Louisiana Kitchen
10.2021 - Current
Ontario College Graduate Certificate - Chemical Laboratory Analysis
Lambton College
Master of Science - Chemistry
University of Calicut
Bachelor of Science - Chemistry
University of Calicut