SREE LAKSHMI
Pembroke,ON
Summary
Dynamic and results-driven professional with extensive experience at Food Basics, excelling in customer service and team leadership. Proven track record in enhancing sales through effective promotional strategies and ensuring safety compliance. Adept at resolving complex customer inquiries while maintaining strong product knowledge to drive satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Meat Department Manager
Food basics
Petawawa, Ontario
07.2024 - Current
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
- Monitored inventory usage, placed supply orders, and oversaw stocking of new goods.
- Supervised staff performance to ensure quality products were delivered consistently to customers.
- Resolved customer inquiries and complaints requiring management-level escalation.
Grocery Clerk
Food basics
Pembroke, Ontario
12.2023 - 06.2024
- Organized backroom storage areas according to company standards for safety and efficiency.
- Assisted customers with locating items and providing recommendations based on preferences.
- Worked closely with management team to develop promotional strategies that increased sales.
Machine Operator
Hyundai L&C
London, ON
09.2023 - 12.2023
- Comply with company policies regarding quality control procedures.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Conducted regular safety audits to identify potential hazards or risks within working environment.
Associate
Sutherland Global Service
Ernakulam, India
09.2021 - 05.2023
- Developed and maintained relationships with clients and vendors.
- Answered customer inquiries regarding product features, pricing, and availability.
- Responded promptly to customer inquiries through email or phone calls.
Education
Bachelor of Arts - Commerce
St. Teresa's College
Ernakulam, India06-2021
High School Diploma -
Bhavan's Vidya Mandir
Erankulam, India05-2018
Skills
- Customer service
- Safety compliance
- Product knowledge
- Team leadership
Timeline
Meat Department Manager
Food basics
07.2024 - Current
Grocery Clerk
Food basics
12.2023 - 06.2024
Machine Operator
Hyundai L&C
09.2023 - 12.2023
Associate
Sutherland Global Service
09.2021 - 05.2023
Bachelor of Arts - Commerce
St. Teresa's College
High School Diploma -
Bhavan's Vidya Mandir
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