VISHNUMAYA S MOHAN
St. Thomas
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in customer support role.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
LCBO
04.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Office Administrator
Wilson Tax Law Group
03.2019 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
General Labour
Give and Go Bakery
02.2018 - 08.2018
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Medical Office Administrator - Health Administration
Willis College
Ottawa, ON06-2025
Master of Science - Mathematics
Ettumanoorappan College
Ettumanoor07.2014
Bachelor of Science - Mathematics
All Saints’ College
Trivandrum04.2012
Secondary Education -
Carmel Girls Higher Secondary School
Trivandrum03.2009
Skills
- Customer service
- Data entry
- Microsoft Excel
- Clerical support
- Payment processing
- Administrative support
Languages
English
Professional Working
Hindi
Professional Working
Malayalam
Full Professional
Timeline
Customer Service Representative
LCBO
04.2021 - 12.2021
Office Administrator
Wilson Tax Law Group
03.2019 - 06.2019
General Labour
Give and Go Bakery
02.2018 - 08.2018
Medical Office Administrator - Health Administration
Willis College
Master of Science - Mathematics
Ettumanoorappan College
Bachelor of Science - Mathematics
All Saints’ College
Secondary Education -
Carmel Girls Higher Secondary School
Similar Profiles
Vikas RawalVikas Rawal
Customer Service Representative at LCBOCustomer Service Representative at LCBO
Kayla BramblesKayla Brambles
Customer Service Representative at LCBOCustomer Service Representative at LCBO
Ayodeji AmusuAyodeji Amusu
Warehouse Worker at LCBOWarehouse Worker at LCBO