Sreejith Nair
Peterborough,Canada
Summary
Dedicated and customer-focused individual with experience in retail and warehouse environments, seeking a position at Walmart Canada. Offering strong communication skills, hands-on experience in customer service and product handling, and the ability to work effectively in fast-paced settings. Available for full-time work immediately.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bakery Clerk
Foodland
07.2023 - Current
- Assist in preparing and packaging bakery items for sale, ensuring product freshness and quality
- Provide excellent customer service by addressing inquiries and offering product suggestions
- Maintain cleanliness and organization of the bakery section
- Ensure compliance with food safety regulations and standards
Customer Service Executive
Mumbai International Airport
04.2018 - 04.2022
- Company Overview: Terminal Operations
- Delivered exceptional service by resolving passenger inquiries and addressing complaints
- Assisted with check-in processes, baggage handling, and airport navigation
- Successfully handled difficult customer situations by applying problem-solving techniques
- Conducted audits in duty-free sections, managing inventory effectively
- Terminal Operations
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Education
Supply Chain Management -
Fleming College
Peterborough, ON09.2024
Bachelor of Arts - Tourism Studies
K. J. Somaiya College of Arts and Commerce
01.2016
Skills
- Strong communication and interpersonal skills
- Proficient in SAP for order management and inventory tracking
- Time management
- Problem-solving abilities
- Knowledge of food safety standards
- Knowledge of warehouse safety protocols
Certification
- Food Safety Certification (Canada)
- SAP Training (Order Management & Inventory)
Availability
Full-time availability, ready to start immediately.
References
Available upon request.
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bakery Clerk
Foodland
07.2023 - Current
Customer Service Executive
Mumbai International Airport
04.2018 - 04.2022
Supply Chain Management -
Fleming College
Bachelor of Arts - Tourism Studies
K. J. Somaiya College of Arts and Commerce
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