SPOGMAY HAKIMI
Edmonton,AB
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with various years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
2
2
years of professional experience
Work History
SUPPORT WORKER
CATHOLIC SOCIAL SERVICE
05.2023 - Current
- Child minding for various sessions.
- Interpretation for family counseling sessions online and in person
- Assisted the Health team to book appointments for new comers, connect them to family doctors, interpretation for medical survey for new arrivals, basic orientation regarding health safety in Canada.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Coordinated with different service providers to meet clients' individual needs.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Helped clients navigate social services system and access needed resources.
Support Worker(Volunteer)
IFSSA( ISLAMIC FAMILY SOCIAL SERVICES
10.2022 - 06.2023
- Contributed to the development of agency policies and procedures aimed at improving overall service delivery standards for all clients served.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
Community Support Worker(Volunteer)
Catholic Social Service
09.2022 - 04.2023
- Attended different orientations for newcomers
- Helped the new comers in Airport
- Translating English classes for new comers Assisted clients with less mobility(Personal care, medical appointments, meal preparation)
- Helped clients navigate social services system and access needed resources.
Education
Skills
- Human resources department process
- Corporate communications
- Documents control
- Staff meeting
- Customer service process improvements
- Appointment booking
- Information updates
- Documentation
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Behavioral support
- Mobility support
- Transportation Assistance
- Meal Preparation
Languages
English
Full Professional
Dari
Native or Bilingual
Pashto
Native or Bilingual
Urdu
Professional Working
Persian
Professional Working
Timeline
SUPPORT WORKER
CATHOLIC SOCIAL SERVICE
05.2023 - Current
Support Worker(Volunteer)
IFSSA( ISLAMIC FAMILY SOCIAL SERVICES
10.2022 - 06.2023
Community Support Worker(Volunteer)
Catholic Social Service
09.2022 - 04.2023
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