Decisive professional experienced in driving organizational change, improving employee engagement, and providing comprehensive HR support. Strong background in law, technology sales and an excellent presenter.
Overview
4
4
years of professional experience
Work History
CORPORATE SERVICES OFFICER (SP-07)
Canada Revenue Agency
11.2022 - Current
Responsible for maintaining and managing many complex Human Resource files such as: Performance Management, Training and Learning, Knowledge Transfer, Student onboarding CO-OP sessions, organizing many different training courses and sessions, being a producer role for training courses on MS Teams, managing and organizing retirement webinar sessions with regards to pension and much more.
Developed and maintained training materials, including user guides, quick-reference cards and PPT presentations.
Successfully advertised training courses, learning circles and focus groups via communication broadcast emails and through our department newsletter.
PLANNING AND PROJECT SUPPORT OFFICER (SP-05)
Canada Revenue Agency
06.2022 - 11.2022
Part of the Sales Tax & E-invoicing Division and was working on a long-term project to introduce the concept of real-time electronic invoicing to Canada, including small businesses and other government departments.
Responsible for conducting extensive research on e-invoicing and how other countries have adopted this concept.
Attended webinars and taking detailed notes, created research summary papers, case studies, PPT presentations and much more.
Coordinated with stakeholders to define objectives, scope and deliverables of the project.
PROGRAM SUPPORT SPECIALIST (AS-02)
Public Health Agency of Canada
08.2021 - 06.2022
Part of the client services division at PHAC and responsible for solving pay related issues with a Compensation Advisor.
EXECUTIVE ASSISTANT (AS-02)
Statistics Canada
04.2021 - 08.2021
Established and coordinated administrative policies and procedures for Human Resources and reported to 3 Directors in the division.
Created PowerPoint presentations, sent material for translation requests, maintained complex excel sheets, created and approved financial commitments in the CDFS system, approved travel claims, helped with the onboarding and offboarding process, electronically filed documents in respective departmental drives, submitted SRM requests and lead administrative tasks.
SALES REPRESENTATIVE
Telus/Koodo
11.2019 - 09.2020
Top 5 Sales Representatives for Telus/Koodo in the entire district.
Developed and maintained strong customer relationships and networks within designated sales territory.
Sold and activated smart phones and service plans, sold to corporate, consumer and small business clients Also sold smart watches/tablets, Internet services, ADT security and phone accessories.
Education
BACHELOR OF ARTS (B.A.) IN LAW -
Carleton University
04.2021
Skills
Administrative Support
Human Resources Department Process
Onboarding, Training and Development
Microsoft PPT, Excel, Word, Teams, Visio & Outlook
Identity Protection Services Officer at Canada Revenue Agency - Agence du revenu du CanadaIdentity Protection Services Officer at Canada Revenue Agency - Agence du revenu du Canada
Assistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du CanadaAssistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du Canada