Spiro Bekiaris
Laval
Summary
Dynamic entrepreneur with a proven track record at Restaurant Dorion and Marathon Souvlaki, excelling in operations oversight and customer service. Expert in streamlining processes to enhance efficiency and reduce costs, while fostering strong supplier relationships. Skilled in staff hiring and maintaining high client satisfaction, consistently ensuring business excellence and growth.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Restaurant Dorion
03.2004 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Owner/Operator
Marathon Souvlaki
03.1999 - 10.2003
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Chomedey High School
Laval, QC09-1992
Skills
- Documentation and reporting
- Hiring
- Sales negotiation
- Staffing
- Operations oversight
- Client relationship management
- Customer service
- Courteous and polite demeanor
- Invoice verification
- Scheduling
- Purchasing and planning
- Staff hiring
Languages
English
Native or Bilingual
French
Professional Working
Greek
Full Professional
Timeline
Owner/Operator
Restaurant Dorion
03.2004 - Current
Owner/Operator
Marathon Souvlaki
03.1999 - 10.2003
High School Diploma -
Chomedey High School
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