Spencer Dally
Burbank
Summary
Adept at multitasking and customer engagement, I enhanced guest experiences at Made By Meg LLC through exceptional service and professionalism. My strong work ethic and attention to detail, honed across roles at HomeGoods and Chick-fil-A, significantly contributed to operational efficiency and customer satisfaction, showcasing my ability to excel in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server & Dishwasher
Made By Meg Llc: A Catering
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated quick thinking skills when a problem presented itself.
- Demonstrated professionalism and etiquette towards high-end events.
Floor Associate
HomeGoods, TJX Companies
09.2022 - 06.2023
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Tasked with loading and unloading company merchandise from distribution trucks.
- Answered questions about store policies and addressed customer concerns.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
Front of House Staff Member
Chick-fil-A
01.2019 - 06.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
Education
No Degree - Communications
California State University, Northridge
Northridge, CA12-2026
Associate of Arts - Communications
Pasadena City College
Pasadena, CA06-2024
Skills
- Strong work ethic
- Cleaning and sanitizing
- Customer engagement
- Order taking
- Exceptional customer service
- Attention to detail
- Time management
- Cleanliness
- Guest engagement
- Heavy lifting
- Punctuality
- Professional appearance
Timeline
Server & Dishwasher
Made By Meg Llc: A Catering
08.2023 - Current
Floor Associate
HomeGoods, TJX Companies
09.2022 - 06.2023
Front of House Staff Member
Chick-fil-A
01.2019 - 06.2022
No Degree - Communications
California State University, Northridge
Associate of Arts - Communications
Pasadena City College
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