Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Spencer Cummings

Calgary

Summary

Dynamic professional with a strong sales background and exceptional communication skill. Proven track record in enhancing customer satisfaction and retention through effective relationship-building. Adept at project management and team leadership, driving operational efficiency and achieving organizational goals. Reliable and goal-oriented, committed to delivering outstanding results.

Overview

13
13
years of professional experience

Work History

Master Barber

Bar-None Barbershop
11.2022 - Current
  • Provided precision haircuts and shaves tailored to client preferences.
  • Developed strong customer relationships, enhancing client retention and satisfaction.
  • Managed appointment scheduling to optimize workflow and reduce wait times.
  • Trained junior barbers in techniques and best practices for service delivery.

Director of Operations

C&G Homes LTD
02.2018 - 04.2021
  • Streamlined operational workflows to enhance efficiency and reduce downtime.
  • Implemented cost-saving initiatives resulting in improved budget management.
  • Led cross-departmental teams to optimize resource allocation and project execution.
  • Permitting and code compliance.
  • Project management and scheduling.
  • Monitored budget and utilized operational resources.

Auto Finance Specialist

House Of Cars
04.2015 - 04.2018
  • Reviewed and analyzed auto finance applications for compliance with underwriting guidelines.
  • Communicated loan options and terms effectively to clients, enhancing customer satisfaction.
  • Processed financial documentation accurately to expedite loan approval timelines.
  • Collaborated with sales teams to develop tailored financing solutions for customers.

Sales Associate

House Of Cars
04.2012 - 04.2015
  • Developed and maintained strong customer relationships through attentive service and effective communication.
  • Assisted in training new sales associates on product knowledge and customer engagement strategies.
  • Implemented visual merchandising standards to enhance product displays and drive sales.
  • Built relationships with customers to encourage repeat business.

Education

Canada School of Barbering
Edmonton, AB
04-2019

Ross Sheppard High School
Edmonton, AB
06-2002

Skills

  • Verbal and written communication skills
  • Leadership and team management
  • Networking and client relations
  • Project management
  • Organizational skills
  • Strong sales background
  • Attention to detail
  • Customer service
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality

Languages

English

Timeline

Master Barber

Bar-None Barbershop
11.2022 - Current

Director of Operations

C&G Homes LTD
02.2018 - 04.2021

Auto Finance Specialist

House Of Cars
04.2015 - 04.2018

Sales Associate

House Of Cars
04.2012 - 04.2015

Canada School of Barbering

Ross Sheppard High School

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Spencer Cummings