Spencer Biffin
Melbourne,VIC
Overview
5
5
years of professional experience
Work History
Unit Head, Nanny, Counsellor
Camp Wahanowin
06.2022 - 09.2024
- Responsible for organising, supervising, motivating and
encouraging both staff members and campers - Scheduled camper's daily activities and organised evening programs
- Built positive and nurturing environments to support child social and emotional growth.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Guest Services & Ticketing/Loss Prevention
Sun Peaks Resort
11.2022 - 04.2023
- Sold a variety of lift tickets to Guests.
- Monitored ticket scanning through RTP and SKIDATA.
- Dealing with guests in an efficient, courteous, respectful and friendly manner.
- Handing cash and credit card transitions in multiple currencies.
- Worked effectively in fast-paced environments.
Ohana Deli Market & Meals To-Go
Sun Peaks Resort
11.2022 - 04.2023
- Prepared hot beverages and food items.
- Greeted customers and answered inquiries regarding menu items and specials.
- Stock replacement and visual merchandising
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Fostered a strong relationship between the community and the store.
Product Zone Specialist
Apple Highpoint
03.2020 - 05.2022
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Investigated and resolved customer complaints or issues to grow customer retention and strengthen store reputation.
- Processed payments, was a select few that was cash trained.
Education
Bachelor of Arts - International Studies
La Trobe University
Melbourne, VIC12.2019
High School Diploma -
St Columba's College
Melbourne, VIC11.2018
Skills
- Fantastic verbal and written communication
- Able to work with a large variety of people with ease
- Extremely charismatic and empathetic
- Extremely adept with computers and software
- Advanced problem solving
- Welcomes feedback and ways to improve
Timeline
Guest Services & Ticketing/Loss Prevention
Sun Peaks Resort
11.2022 - 04.2023
Ohana Deli Market & Meals To-Go
Sun Peaks Resort
11.2022 - 04.2023
Unit Head, Nanny, Counsellor
Camp Wahanowin
06.2022 - 09.2024
Product Zone Specialist
Apple Highpoint
03.2020 - 05.2022
Bachelor of Arts - International Studies
La Trobe University
High School Diploma -
St Columba's College
Similar Profiles
KADENCE QUINNKADENCE QUINN
Outdoor Education Instructor at Camp WahanowinOutdoor Education Instructor at Camp Wahanowin
William HintonWilliam Hinton
Camp Counselor at Camp Ho Mita Koda/Camp Wonder/FFA Camp MuskingumCamp Counselor at Camp Ho Mita Koda/Camp Wonder/FFA Camp Muskingum
Rebecca BouldenRebecca Boulden
Event Volunteer/Staff at The Delta Breeze, Camp Jitterbug, Stormy Weather Jazz Festival, Camp HollywoodEvent Volunteer/Staff at The Delta Breeze, Camp Jitterbug, Stormy Weather Jazz Festival, Camp Hollywood
Mehakveer SinghMehakveer Singh
Aircraft Diagnostic Engineer at Leonardo AustraliaAircraft Diagnostic Engineer at Leonardo Australia
Heather ArthurHeather Arthur
Food Service Worker at Hungry Jack'sFood Service Worker at Hungry Jack's