Overview
Work History
Education
Skills
Timeline
Generic

Spencer Biffin

Melbourne,VIC

Overview

5
5
years of professional experience

Work History

Unit Head, Nanny, Counsellor

Camp Wahanowin
06.2022 - 09.2024
  • Responsible for organising, supervising, motivating and
    encouraging both staff members and campers
  • Scheduled camper's daily activities and organised evening programs
  • Built positive and nurturing environments to support child social and emotional growth.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Guest Services & Ticketing/Loss Prevention

Sun Peaks Resort
11.2022 - 04.2023
  • Sold a variety of lift tickets to Guests.
  • Monitored ticket scanning through RTP and SKIDATA.
  • Dealing with guests in an efficient, courteous, respectful and friendly manner.
  • Handing cash and credit card transitions in multiple currencies.
  • Worked effectively in fast-paced environments.

Ohana Deli Market & Meals To-Go

Sun Peaks Resort
11.2022 - 04.2023
  • Prepared hot beverages and food items.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Stock replacement and visual merchandising
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Fostered a strong relationship between the community and the store.

Product Zone Specialist

Apple Highpoint
03.2020 - 05.2022
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Investigated and resolved customer complaints or issues to grow customer retention and strengthen store reputation.
  • Processed payments, was a select few that was cash trained.

Education

Bachelor of Arts - International Studies

La Trobe University
Melbourne, VIC
12.2019

High School Diploma -

St Columba's College
Melbourne, VIC
11.2018

Skills

  • Fantastic verbal and written communication
  • Able to work with a large variety of people with ease
  • Extremely charismatic and empathetic
  • Extremely adept with computers and software
  • Advanced problem solving
  • Welcomes feedback and ways to improve

Timeline

Guest Services & Ticketing/Loss Prevention

Sun Peaks Resort
11.2022 - 04.2023

Ohana Deli Market & Meals To-Go

Sun Peaks Resort
11.2022 - 04.2023

Unit Head, Nanny, Counsellor

Camp Wahanowin
06.2022 - 09.2024

Product Zone Specialist

Apple Highpoint
03.2020 - 05.2022

Bachelor of Arts - International Studies

La Trobe University

High School Diploma -

St Columba's College

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Spencer Biffin