Kevin Sheane
Summary
Owner/Operator and Head Counsellor with extensive experience in managing day-to-day operations and fostering client relationships. Proven track record in increasing customer satisfaction through effective business processes and empathetic counselling. Strong skills in client services, relationship building, and creating supportive environments.
Overview
6
6
years of professional experience
Work History
Owner/Operator and Head Counsellor
Crossing The Threshold
2021.04 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Counsellor/Group Facilitator
Together We Can - Addiction Recovery & Education
2018.08 - Current
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
- Prepared and led support groups for patients.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
Education
Certified Life Coach - Life Coach/Counselling
New Skills Academy
Online05.2021
Certificate of Intervention Training - Interventions/Counselling
Can Am Intervention Training
Online/In Person At Together We Can05.2021
Mindfulness Coach - Life Coaching/Counselling
New Skills Academy
Online05.2021
Foundational Counselling Certificate - Counselling
VCC
Vancouver, BC05.2020
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Services
- Empathy
- Consulting
- Partnership Development
Languages
English
Professional Working
Timeline
Owner/Operator and Head Counsellor
Crossing The Threshold
2021.04 - Current
Counsellor/Group Facilitator
Together We Can - Addiction Recovery & Education
2018.08 - Current
Certified Life Coach - Life Coach/Counselling
New Skills Academy
Certificate of Intervention Training - Interventions/Counselling
Can Am Intervention Training
Mindfulness Coach - Life Coaching/Counselling
New Skills Academy
Foundational Counselling Certificate - Counselling
VCC
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