Sophie Pruneau
Shediac
Summary
Dedicated Pharmacy Assistant with a proven track record at Sobeys Pharmacy, excelling in customer service and pharmaceutical calculations. Expert in resolving billing issues and managing pharmacy operations efficiently, ensuring accuracy and high-quality service. Skilled in data entry and fostering team collaboration, significantly enhancing workplace productivity and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Pharmacy Assistant
Sobeys Pharmacy
05.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Managed opening and closing duties for pharmacy.
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
07.2014 - 05.2023
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Education
High School Diploma -
Louis-J-Robichaud
Shediac, NB06-2015
Skills
- Answering customer questions
- Data entry
- Organizing supplies
- Pharmaceutical calculations
Languages
French
Native or Bilingual
English
Native or Bilingual
Interests
- Cooking
- I enjoy helping others and giving back to the community
- Hiking
- Music
- Dance
Timeline
Pharmacy Assistant
Sobeys Pharmacy
05.2023 - Current
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
07.2014 - 05.2023
High School Diploma -
Louis-J-Robichaud
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