Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE
Timeline
Generic

Sophie Marchand

Ottawa,ON

Summary

Dynamic and detail-oriented professional pilot with a solid foundation in aviation, committed to excellence in safety and precision during flight operations. Recognized for strong interpersonal skills and a customer-centric approach that fosters effective collaboration within diverse teams. Adept at thriving in fast-paced environments by strategically utilizing downtime to enhance productivity and address emerging challenges. Proven ability to demonstrate situational awareness and make informed decisions in high-pressure scenarios, ensuring optimal outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Flight Dispatcher

Select Aviation College
05.2024 - Current
  • Assisted in pre-flight briefings, coordinating with pilots and ground crew for seamless operations.
  • Monitored flight schedules and updated operational plans to ensure compliance with regulations.
  • Evaluated potential delays and provided solutions to minimize impact on scheduled flights.
  • Collaborated with training staff to enhance procedural knowledge among new dispatchers, promoting best practices.
  • Implemented standardized reporting processes that improved accuracy of flight data documentation across teams.

Attendant In Outreach

Ottawa Humane Society
01.2022 - 01.2023
  • Exhibited excellent time management abilities by completing assigned tasks within deadlines.
  • Collaborated in ongoing training programs to enhance job skills and knowledge.
  • Engaged closely with team members to ensure efficient operations.
  • Provided child care, and child entertainment.

Boat Attendant

Centre Nautique Pierre Plouffe
06.2019 - 10.2021


  • Handled high-pressure situations calmly while managing multiple tasks simultaneously.
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Trained new staff on procedures and equipment usage to enhance team performance.

Certified Ski Instructor

École Sur Neige
11.2018 - 04.2019


  • Guided students progress with personalized support, continuous assessments and proactive adjustment to instructional strategies.
  • Orchestrated group lessons, while also providing one-on-one instruction.

Education

Diploma - Integrated ATPL

Select Aviation
Gatineau, QC
09-2025

Skills

  • Customer Service
  • Interpersonal Skills
  • Lesson Planning
  • Weather Monitoring
  • Time management
  • Teamwork and collaboration

Certification

216.7 Flight hours Total,

21.6 hours total Multi Time,

CPL,

Multi-IFR,

MCC,

Frozen ATPL

LANGUAGE

French Proficient (C2)
English Proficient (C2)

Timeline

Flight Dispatcher

Select Aviation College
05.2024 - Current

Attendant In Outreach

Ottawa Humane Society
01.2022 - 01.2023

Boat Attendant

Centre Nautique Pierre Plouffe
06.2019 - 10.2021

Certified Ski Instructor

École Sur Neige
11.2018 - 04.2019

Diploma - Integrated ATPL

Select Aviation

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Sophie Marchand