Sophie K
Vancouver,BC
Summary
A results-driven business management professional with a proven track record of success in academia and industry for over 12 years. Recognized for outstanding administrative management skills, including strategic resource allocation and a problem-solving mindset. Proficient in team leadership, goal setting, and achieving consensus to drive positive outcomes. A skilled collaborator with exceptional communication, community relations, and negotiation capabilities. Currently pursuing DBA from EIMT, Switzerland.
Overview
13
13
years of professional experience
Work History
Benefits Payment Officer
Government Of Canada
07.2023 - Current
- Maintained team productivity by efficiently scanning, submitting and archiving records.
- Complied with established procedures when approving or rejecting claims.
- Maintained accurate records of customer accounts, payments and payment plans.
- Entered client details and notes into system for interdepartmental access and review.
Founder and Managing Director
Lumiere by Sophie
01.2023 - Current
Senior Instructor and Program coordinator
Tamwood International College
06.2020 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Provided ongoing direction and leadership for program operations
- Monitored program performance and outcomes for successful delivery of services
Business Management Instructor & Program Coordinator
Sterling College
01.2020 - Current
- Assisted with hiring process and training of new employees
- Coordinated team schedules to keep shifts properly staffed during busy periods
Business Management Instructor
Greystone College
08.2019 - 12.2019
Business Development Manager
Conestoga Inc
11.2018 - 06.2019
Business Management Lecturer & Program Manager
Shaoyang University
03.2016 - 06.2018
Associate Program Leader
LSBF, Global University
01.2014 - 10.2015
Founder
Advise Management Consultancy
01.2012 - 01.2015
Head of the Department and Lecturer
UK College of Arts and Technology
01.2011 - 01.2014
- Mentoring, guiding and teaching students in various business management courses
- Utilizing technology to support research, assessing coursework, and evaluating student performance
- Planning and managing online courses, in-class lectures and curriculum development
- Handling administrative duties such as standardization of assignment briefs, program development and exam preparation.
Education
Ph.D. -
EIMT
Switzerland01.2026
Teaching English to Speakers of Other Languages (Certificate) -
Certificate
2019
Assessor’s Qualification and Internal Verifier’s Certificate -
Teaching Certificate
London2013
Preparation to Teach in Lifelong Learning Sector (Teaching Certificate) -
Teaching Qualification
London2012
Master’s - management
University of Salford
Salford2011
Skills
- Claims Procedures
- Resource Management
- Program and Classroom Management
- Program Leadership
- Staff Development
- Individualized Lesson Plans
- Analytical Thinking
Timeline
Benefits Payment Officer
Government Of Canada
07.2023 - Current
Founder and Managing Director
Lumiere by Sophie
01.2023 - Current
Senior Instructor and Program coordinator
Tamwood International College
06.2020 - Current
Business Management Instructor & Program Coordinator
Sterling College
01.2020 - Current
Business Management Instructor
Greystone College
08.2019 - 12.2019
Business Development Manager
Conestoga Inc
11.2018 - 06.2019
Business Management Lecturer & Program Manager
Shaoyang University
03.2016 - 06.2018
Associate Program Leader
LSBF, Global University
01.2014 - 10.2015
Founder
Advise Management Consultancy
01.2012 - 01.2015
Head of the Department and Lecturer
UK College of Arts and Technology
01.2011 - 01.2014
Ph.D. -
EIMT
Teaching English to Speakers of Other Languages (Certificate) -
Certificate
Assessor’s Qualification and Internal Verifier’s Certificate -
Teaching Certificate
Preparation to Teach in Lifelong Learning Sector (Teaching Certificate) -
Teaching Qualification
Master’s - management
University of Salford
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