Overview
Work History
Education
Skills
Certificates
Volunteer
Timeline
Generic

Sophie Christiansen

Overview

6
6
years of professional experience

Work History

Relief Receptionist

City of Vernon
Vernon
01.2021 - Current
  • Managed incoming calls and routed inquiries to relevant city members.
  • Scheduled work orders and maintained calendars for department heads.
  • Maintained office supplies inventory and ordered materials as needed.
  • Provided customer service support by addressing inquiries and resolving issues.
  • Processed high volumes of data entries with accuracy and attention to detail using Excel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.

Medical Office Assistant

Dr Sugimoto
Lumby
10.2023 - 11.2024
  • Performed clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Greeted patients and visitors in a professional and friendly manner.
  • Assisted physicians during examinations by providing instruments and supplies as needed.
  • Maintained medical supply inventory levels and ordered additional supplies when needed.
  • Ensured that all required paperwork was completed accurately prior to submitting it for processing.
  • Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Collected payments from patients for services rendered.

Communicable Diseases Sanitizer

City Of Vernon
Vernon
01.2021 - 10.2023
  • Cleaned and sterilized all buildings within the City of Vernon with approved cleaning products to prevent growth of bacteria and viruses.
  • Handled, mixed, labeled and stored chemical cleaners in compliance with safety requirements to prevent work safe hazards.
  • Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.

Barista/Server

Eatology
Vernon
05.2022 - 06.2025
  • Created and managed engaging content for social media platforms and created giveaways to ensure repeat business.
  • Greeted and communicated with guests to take beverage orders and offer recommendations based on taste preferences.
  • Developed and maintained relationships with regular guests, recognizing preferences and anticipating needs.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Managed cash register transactions accurately and efficiently.
  • Assisted in resolving customer complaints promptly and professionally.

Server

Cactus Club Cafe
Vernon
08.2022 - 10.2023
  • Participated in the opening of Vernon’s first Cactus Club Cafe which included two weeks of thorough in depth training.
  • Displays enthusiasm and knowledge about restaurant's menu and products while recommending the best dishes for everyone’s diet, food restrictions and preferences.
  • Develop relationships with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operate Squirrel POS system to order food, bill guests and take payment.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Copy and Print Supervisor

Staples
Vernon
08.2019 - 05.2021
  • Supervised a team of six employees, promoting a positive work environment through effective communication, active engagement and hands-on assistance.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Copy various documents, created posters, books, brochures, business cards and calendars.
  • Operate printing equipment to produce print jobs with PC, CTP, binding equipment, punching and laser cutting.
  • Adjust equipment and computer interface to print various sized projects using different paper stocks.
  • Create shipping Labels for FedEx, Purolator and DHL
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Completed minor machine repairs and placed equipment service calls for routine maintenance.

Sterilization Dental Assistant

Dr Gary Wessels
Vernon
01.2020 - 04.2020
  • Thoroughly cleaned surgical rooms between patients having procedures such as Root Canals, Extractions and Fillings.
  • Organized and assembled routine or specialty surgical instrument trays filling special requests as needed for each operating appointment.
  • Assisted with checking patients In and Out for procedures to maintain a smooth patient flow.
  • Maintained a clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Operated and maintained steam autoclaves, keeping records of loads completed, items in loads and all maintenance procedures performed.

Education

Certificate - Administrative Assistant

University of Northern British Columbia (UNBC)
Prince George, BC
01.2024

Skills

  • Computer Skills (Excel, Word, EMR)
  • Outstanding Public Service Abilities
  • Neat and Accurate Typing
  • Upbeat Personality
  • Deadline Monitoring
  • Excellent customer relations

Certificates

  • Administrative Assistant Certificate (UNBC)
  • WHIMIS
  • Serving it Right

Volunteer

City Of Vernon By- Election 2021

9 hours of setting up the voting station, administering solemn declarations, checking voter identification, issuing ballots and instructing voters on how to mark and fold ballots, serving all voters in a friendly and efficient manner, considering ballots and counting votes after the close of voting at initial count.

Timeline

Medical Office Assistant

Dr Sugimoto
10.2023 - 11.2024

Server

Cactus Club Cafe
08.2022 - 10.2023

Barista/Server

Eatology
05.2022 - 06.2025

Relief Receptionist

City of Vernon
01.2021 - Current

Communicable Diseases Sanitizer

City Of Vernon
01.2021 - 10.2023

Sterilization Dental Assistant

Dr Gary Wessels
01.2020 - 04.2020

Copy and Print Supervisor

Staples
08.2019 - 05.2021

Certificate - Administrative Assistant

University of Northern British Columbia (UNBC)
Sophie Christiansen