Sophia Seol
Coquitlam
Summary
Motivated and personable individual currently pursuing a Dental Hygienist certificate, with a passion for patient care and dental health. Strong organizational and communication skills, with a commitment to providing excellent customer service in a fast-paced environment. Eager to apply my growing knowledge of dental procedures and office operations as a Dental Office Receptionist. Dedicated to supporting both patients and dental professionals while gaining hands-on experience to further my career in the dental field
Overview
9
9
years of professional experience
Work History
Supervisor
Colllingwood Bottle Depot
01.2024 - 01.2025
- Supported with payroll and creating staff schedule
- Supervised daily operations, ensuring accurate collection and sorting of recyclable bottles and containers
- Trained and mentored staff
- Operated Encorp software and programs
- Clean, organization and upkeep of store
- Opening and closing duties
Bartender/ Shift Leader
JOEY Restaurant Group
02.2020 - 12.2024
- Supervised and trained staff, ensuring consistency in service quality and adherence to company policies
- Handled customer concerns and conflict resolution with professionalism and tact
- Engaged with guests to create a memorable environment, encouraging repeat visits.
- Greeted guests with genuine warmth and care, ensuring a welcoming and engaging atmosphere, creating positive first impressions that are essential in a patient- facing role.
- Managed a busy environment, prioritizing customer needs, and ensuring timely delivery of services while maintaining composure under pressure
- Exercised strong communication skills to collaborate with kitchen and floor staff, ensuring smooth operations
- Maintained cleanliness and organization
- Contributed to a team-oriented environment by supporting peers, sharing knowledge, and fostering a positive work culture
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Cultivated warm relationships with regular customers.
Server
Sushi California
09.2015 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality in a busy environment
- Memorization of menu, food and drink orders
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
General Studies
Douglas College
Coquitlam, BCHigh School Diploma -
Centennial Secondary School
Coquitlam, BC06-2018
Skills
- Bilingual in English and Korean
- Hardworking and Organized
- Exceptional time management skills
- Sales and upselling
- Strong multitasking
- Customer service
- Team player attitude
- Cleanliness and hygiene
- Customer service expertise
- Service-oriented mindset
Timeline
Supervisor
Colllingwood Bottle Depot
01.2024 - 01.2025
Bartender/ Shift Leader
JOEY Restaurant Group
02.2020 - 12.2024
Server
Sushi California
09.2015 - 01.2020
General Studies
Douglas College
High School Diploma -
Centennial Secondary School
Similar Profiles
Wyatt WhalenWyatt Whalen
.. at Rimbey Bottle Depot.. at Rimbey Bottle Depot
PRABHJINDER SINGHPRABHJINDER SINGH
Cashier Helper at Beverly Bottle DepotCashier Helper at Beverly Bottle Depot
Ashtin HankAshtin Hank
Warehouse Worker at Bottle DepotWarehouse Worker at Bottle Depot