Sophia Schultz
Victoria,BC
Summary
I’m a high-energy, bubbly, fashion enthusiast who thrives in fast-paced environments. I love meeting new people, work well under pressure, and always look for opportunities to learn and grow. Whether I’m leading a team, merchandising, or helping customers find the perfect piece, I bring passion and a positive attitude to everything I do!
Overview
3
3
years of professional experience
Work History
Visual Merchandiser
The Latest Scoop
01.2025 - Current
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Stocked, organized, and replenished products to maintain an appealing sales floor.
- Balanced restocking, assisting customers, and maintaining store cleanliness simultaneously.
Supervisor
The Latest Scoop
Victoria, BC
08.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with team members to meet sales goals and maintain a positive work environment.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Effectively communicated product knowledge and promotions to drive sales.
- Processed transactions quickly and accurately using various point-of-sale (POS) systems.
- Trained and mentored new employees on store policies, customer service, and sales techniques.
Style Advisor
The Latest Scoop
Victoria, BC
01.2022 - 08.2024
- Assisted customers in selecting the perfect outfits for special occasions, ensuring a memorable experience.
- Conducted in-depth client consultations to identify personal style goals and develop customized wardrobe plans.
- Regularly communicated with returning clients about new arrivals and promotions, fostering long-lasting relationships.
- Participated in ongoing training sessions to stay up-to-date on industry trends and enhance professional development.
- Developed strong product knowledge of various brands and designers to effectively assist clients in their selections.
- Contributed to team efforts in achieving monthly sales targets through consistent performance and collaboration.
Education
Oak Bay Secondary School
Oak Bay, BC2024
Skills
- Product knowledge
- Visual Merchandising
- Customer service
- Fashion oriented
- Management
Timeline
Visual Merchandiser
The Latest Scoop
01.2025 - Current
Supervisor
The Latest Scoop
08.2024 - Current
Style Advisor
The Latest Scoop
01.2022 - 08.2024
Oak Bay Secondary School