Dedicated medic with extensive experience in emergency medical services and trauma care. Proven ability to administer first aid in high-pressure situations while pursuing advanced healthcare training. Committed to enhancing patient safety and education through ongoing professional development. Notable strengths include professionalism, adaptability, and quick decision-making skills.
Overview
53
53
years of professional experience
1
1
Certification
Work History
Medic/OFA3
Mountainview Safety Services Ltd
Dawson Creek, BC
01.2023 - Current
On-site first aid medic, occupational 12 hr days, 7 days a week
Recorded entry and exit details of individuals at work sites for security purposes.
MTC inspections, daily logs, and Job Hazard Assessments for job sites are done daily
Administered first aid and emergency medical services to injured individuals.
Coordinated medical response during outdoor events, enhancing adherence to safety protocols and ensuring participant well-being.
Monitored patients' vital signs and reported changes to healthcare professionals.
Educated clients on injury prevention and health safety practices, fostering a proactive approach to health management.
Maintained medical supplies inventory, ensuring readiness for emergencies.
Collaborated with emergency services to optimize patient transport processes, improving response times and continuity of care.
Conducted health assessments to determine appropriate care for individuals in need.
Trained new staff on emergency procedures and safety standards in the field.
Responded to emergency calls for medical assistance in a timely manner.
Provided emergency medical care in response to life-threatening situations.
Documented all patient information according to established standards.
Conducted physical examinations and diagnostic tests on patients.
Provided oxygen therapy and monitored vital signs while administering medications.
Implemented medical protocols for triage, resuscitation, stabilization, and transport of ill or injured persons.
Maintained accurate records of patient histories, diagnoses, treatments, test results.
Evaluated the effectiveness of treatments and modified them as necessary.
Interpreted lab results accurately to identify abnormalities in patient's condition.
Provided education about medications including dosage instructions and side effects.
Counseled patients on health maintenance and disease prevention strategies.
Provided emotional support to family members of critically ill or injured patients.
Performed assessments of patient conditions and developed treatment plans accordingly.
Inspected equipment regularly to ensure safe operation.
Instructed individuals or groups regarding proper nutrition and exercise habits.
Controlled infection through sterilization techniques when handling instruments or supplies.
Dispensed medications according to physician orders while adhering to applicable laws.
Assisted with surgical procedures by providing preoperative and postoperative care.
Operated emergency vehicles and equipment with adherence to safety protocols and regulations.
Performed basic and advanced airway management to ensure patient breathing and airway integrity.
Monitored patient vital signs and responded to changes in condition with appropriate interventions.
Participated in continuous education and training sessions to maintain and enhance medical skills and knowledge.
Administered first aid and emergency care to patients in various settings, ensuring rapid response to medical needs.
Conducted patient assessments to determine necessary medical intervention and care plans.
Maintained confidentiality and privacy of patient information in accordance with HIPAA regulations.
Utilized medical technology and equipment effectively for diagnosis, monitoring, and treatment.
Evaluated scene safety and risk to ensure protection for patients, bystanders, and medical team members.
Collaborated with healthcare professionals to provide comprehensive patient care and facilitate positive outcomes.
Assisted in the development and implementation of emergency response plans and protocols.
Coordinated with medical facilities to ensure smooth transition and continuity of care for patients.
Employed advanced life support techniques and procedures under stressful conditions.
Participated in emergency drills and simulations to improve response times and procedural efficiency.
Bandaged wounds and determined necessity for stitches or sutures.
Immobilized patients for transport using backboard or other spinal mobilization.
Assessed scene upon arrival for possible hazards or dangerous situations.
Suctioned airways to clear obstructions and help patients breathe.
Positioned patients in preparation for treatment and transport.
Performed CPR and used defibrillator on cardiac patients.
Presented paramedic basics at schools, cardiopulmonary resuscitation classes, civic groups and public safety agencies.
Health Care Assistant Student
Northern Health Region
Dawson Creek, BC
10.2024 - 07.2025
Paid student hcap program at Northern Light College studying anatomy, pathology, central nervous system, circulatory system, neurological system, blood-borne pathogens, anatomy, physio, dementia, violence prevention, chair lifts, bed lifts, shower lifts
Supported clients with daily living activities and personal care tasks to enhance their quality of life.
Monitored client health and reported changes to nursing staff.
Maintained a clean and safe environment for clients and staff.
Collaborated with healthcare team to create individualized care plans, ensuring comprehensive support for clients' health needs.
Delivered emotional support and companionship to clients, fostering a comforting environment during challenging times.
Documented client progress and observations in electronic health records.
Educated clients and families on health management strategies.
Participated in training sessions to enhance caregiving skills and knowledge.
Provided emotional support to patients and their families during difficult times.
Monitored patient's condition by observing physical and mental status, intake and output levels, and exercise tolerance.
Assisted with ambulation using proper body mechanics techniques.
Provided patient care and assistance with activities of daily living, such as bathing, dressing, grooming, toileting and mobility.
Utilized effective time management skills while providing quality patient care services within an acute setting.
Answered questions from family members regarding the care of their loved one.
Administered prescribed medications under the supervision of a registered nurse or physician.
Reported any changes in patient's condition to the supervising nurse or physician immediately.
Performed basic nursing procedures such as vital signs monitoring, wound care and catheter care.
Ensured that infection control policies were followed in accordance with standards set forth by regulatory agencies.
Accompanied residents on outings for medical appointments or recreational activities.
Assisted in feeding patients who are unable to feed themselves.
Assisted patients in transferring from bed to wheelchair or other assistive devices safely and comfortably.
Demonstrated respect for resident rights including privacy, dignity, autonomy, choice, self-determination, decision making capacity and confidentiality.
Participated in team meetings to discuss current patient treatments and plans of care.
Maintained a clean environment for all patients by changing linens regularly and cleaning rooms when needed.
Educated patients and families about disease processes, treatments, and medications.
Collaborated with multidisciplinary teams to provide quality patient care services.
Encouraged independence among residents while maintaining safety at all times.
Communicated effectively with physicians, nurses, other healthcare personnel regarding patient needs.
Responded quickly to call lights, alarms and emergency situations according to established protocols.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Used mobility devices to transport patients.
Helped residents walk with or without self-help devices.
Distributed drinking water and nourishment to residents.
Assisted residents in preparing for activities and social programs.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Supported non-ambulatory residents in range of motion exercises.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Documented activities and recorded information in EMR system.
Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Administered medications and educated patients and families on correct at-home administration.
Shaved and draped patients to prepare for surgery, treatment or examination.
Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Grocery Clerk / Baker
Save on Foods
Dawson Creek, BC
06.2020 - 12.2021
Facing store shelves with product
Move product and stock shelves, cycling products on shelves, and remove outdated stock
Assisting shoppers with questions and answers
Decorated cakes and pastries with various designs and toppings.
Ensuring everything is safe and clean to and beyond food-safe standards
Assisted customers with inquiries and provided product information.
Maintained cleanliness and organization of the store environment.
Operated cash register and processed customer transactions efficiently.
Collaborated with team members to manage inventory levels effectively.
Monitored product expiration dates and removed outdated items promptly.
Executed store promotions and designed attractive product displays to enhance customer engagement.
Coached new clerks on store policies and customer service standards to ensure consistent service quality.
Stocked shelves, rotated merchandise and ensured product freshness.
Utilized knowledge of store layout to direct customers towards desired items quickly.
Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
Followed instructions to properly arrange merchandise items.
Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
Monitored expiration dates on food products to ensure quality control measures were met.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Organized backroom storage areas according to company standards for safety and efficiency.
Set up displays for seasonal promotions or events in accordance with company guidelines.
Received and unloaded new products upon delivery, checking for damage and order accuracy.
Conducted regular inventories to ensure adequate stock levels were maintained at all times.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Identified and quickly handled spill clean-up.
Provided assistance with loading groceries into customer vehicles upon request.
Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
Pulled items from stock using lift equipment and added to shelves or bins.
Answered questions and inquiries per shift regarding products, prices, and availability.
Created and built product displays to engage customers through visual merchandising.
Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
Worked closely with management team to develop promotional strategies that increased sales.
Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
Placed orders for new inventory from vendors based on sales trends or customer demand.
Inspected incoming shipments for damages or discrepancies between order forms and actual delivered goods.
Processed customer orders and payments with POS system or cash register.
Verified prices on tags against price sheets for accuracy and updated tags when necessary.
Processed special orders for customers including retrieving items from other stores if needed.
Stocked shelves with merchandise according to company guidelines.
Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
Assisted with bagging groceries and offering carry-out service to customers as needed.
Operated cash registers, handling cash, credit, and debit transactions accurately.
Conducted inventory checks to maintain optimal stock levels and minimize waste.
Assisted customers with locating items and providing recommendations based on preferences.
Responded to customer inquiries and resolved issues to ensure satisfaction.
Unloaded delivery trucks and organized stock room to optimize space and efficiency.
Utilized knowledge of store layout to efficiently restock products and assist customers.
Coordinated with vendors and suppliers to ensure timely delivery of inventory.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered phone calls to assist customers with questions and orders.
Maintained current knowledge of store promotions to highlight sales to customers.
Built and maintained productive relationships with employees.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Maintained work area and kept cash drawer organized.
Processed customer payments quickly and returned exact change and receipts.
Checked personal identifications during alcohol and tobacco sales.
Offered customers carry-out service at completion of transaction.
Adhered to social distancing protocols and wore mask or face shield.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Counted and balanced cashier drawers.
Prepared a variety of baked goods for daily sales and customer orders.
Managed inventory levels of ingredients and supplies for efficient production.
Developed new recipes to enhance product offerings and meet customer preferences.
Collaborated with team members to maintain cleanliness in the bakery area.
Trained junior bakers on proper techniques and safety protocols in the kitchen.
Monitored baking times and temperatures to ensure optimal cooking results.
Cleaned work areas, utensils, equipment and surfaces between batches of products.
Operated ovens and other equipment to bake products according to established recipes.
Followed food safety guidelines while preparing all food items.
Ensured that all health regulations were followed at all times while working in the kitchen.
Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
Packaged finished products into boxes or containers for delivery or sale in store.
Measured, mixed and prepped raw materials according to company specifications and recipes.
Kept records of daily production numbers for each type of item produced.
Decorated cakes with icing, sprinkles and other edible decorations.
Provided customer service by answering questions about menu items or taking orders from customers.
Checked baked goods periodically during baking process to ensure desired results were achieved.
Rotated stock as needed to keep freshness intact.
Adhered to company policies regarding storage, handling and preparation of food items.
Attended training sessions related to food safety procedures and techniques.
Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
Designed appealing product displays to maintain unique presentation.
Created attractive dessert trays for catering events.
Placed orders for additional supplies when necessary based on production needs.
Restocked shelves with freshly-baked goods during each shift.
Reviewed expiration dates on items and removed expired products from stock to maintain quality.
Organized store by returning merchandise to proper areas and restocked displays.
Met with customers to discuss needed bakery items and take orders.
Wrapped items in plastic in preparation for display and to sell to customers.
Created new recipes using available ingredients and for special occasions.
Checked dough for proper consistency, adding more flour if needed.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Grocery Clerk
Save on Foods
Princeton, British Columbia
08.2018 - 11.2019
Improved product visibility by facing store shelves regularly.
Moved and stocked shelves, cycling products to maintain freshness and accessibility.
Customer service assists shoppers in finding things
Stocked shelves with fresh produce and grocery items daily.
Assisted customers with product inquiries and locating items.
Maintained clean and organized work areas and displays to enhance shopping experience.
Operated cash register efficiently during busy hours.
Prepared special promotions and seasonal displays for visibility.
Collaborated with team members to ensure smooth store operations.
Monitored inventory levels and reported shortages to management.
Adhered to safety protocols while handling equipment and products.
Stocked shelves, rotated merchandise and ensured product freshness.
Utilized knowledge of store layout to direct customers towards desired items quickly.
Assisted customers with locating items in the store, answered questions about products and prices.
Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
Monitored expiration dates on food products to ensure quality control measures were met.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Organized backroom storage areas according to company standards for safety and efficiency.
Set up displays for seasonal promotions or events in accordance with company guidelines.
Received and unloaded new products upon delivery, checking for damage and order accuracy.
Conducted regular inventory checks to ensure optimal stock levels and minimize product shortages.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Identified and quickly handled spill clean-up.
Provided assistance with loading groceries into customer vehicles upon request.
Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
Pulled items from stock using lift equipment and added to shelves or bins.
Created and built product displays to engage customers through visual merchandising.
Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
Worked closely with management team to develop promotional strategies that increased sales.
Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
Placed orders for new inventory from vendors based on sales trends or customer demand.
Inspected incoming shipments for damages or discrepancies between order forms and actual delivered goods.
Processed customer orders and payments with POS system or cash register.
Verified prices on tags against price sheets for accuracy and updated tags when necessary.
Processed special orders for customers including retrieving items from other stores if needed.
Stocked shelves with merchandise according to company guidelines.
Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
Utilized knowledge of store layout to efficiently restock products and assist customers.
Unloaded delivery trucks and organized stock room to optimize space and efficiency.
Operated cash registers, handling cash, credit, and debit transactions accurately.
Conducted inventory checks to maintain optimal stock levels and minimize waste.
Assisted customers with locating items and providing recommendations based on preferences.
Provided carry-out service and bagged groceries for customers.
Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
Responded to customer inquiries and resolved issues to ensure satisfaction.
Coordinated with vendors and suppliers to ensure timely delivery of inventory.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Answered phone calls to assist customers with questions and orders.
Maintained current knowledge of store promotions to highlight sales to customers.
Built and maintained productive relationships with employees.
Maintained work area and kept cash drawer organized.
Processed customer payments quickly and returned exact change and receipts.
Checked personal identifications during alcohol and tobacco sales.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Offered customers carry-out service at completion of transaction.
Adhered to social distancing protocols and wore mask or face shield.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Counted and balanced cashier drawers.
Line Cook/Prep Cook
Ramada Inn
Princeton, BC
10.2018 - 03.2019
Prep cook making Italian cuisine
Dinner/closing shift line cook
Assisted servers in efficiently delivering food and beverages to enhance customer satisfaction.
Prepared and cooked diverse menu items for hotel guests daily.
Maintained cleanliness and organization of kitchen workspace and equipment.
Worked with team members to streamline meal service during peak hours, ensuring timely delivery.
Followed food safety regulations for proper storage and handling of ingredients.
Assisted in menu planning by suggesting seasonal ingredients and dishes.
Monitored inventory levels and communicated needs to management for ordering supplies.
Mentored new kitchen staff on cooking techniques and safety protocols to uphold kitchen standards.
Managed food presentation to enhance guest dining experience consistently.
Cooked multiple orders simultaneously during busy periods.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Operated fryers and grills according to instructions to maintain safety and food quality.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Set up workstations with needed ingredients, utensils and cooking equipment.
Communicated effectively with other staff members regarding orders and menu changes.
Followed proper food handling methods and maintained correct temperature of food products.
Performed basic knife skills such as dicing onions or slicing meats.
Kept stations stocked and ready for use to maximize productivity.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Followed health and safety standards to ensure safe working environment for employees and customers alike.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Replenished kitchen supplies to maintain operational efficiency.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Grilled and deep fried various foods from meats to potatoes.
Plated dishes according to restaurant presentation standards before delivering them to customers.
Set up and performed initial prep work for soups, sauces, and salads.
Assisted in prep work such as washing vegetables or butchering meat when needed.
Monitored product freshness and rotation dates to maintain quality assurance standards.
Inspected equipment for cleanliness prior to use every shift.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Responded quickly to any customer complaints or concerns about their dining experience.
Organized the storage area to ensure that all necessary items were readily accessible.
Adhered to portion controls and presentation specifications.
Prepped garnishes to reduce wait times during lunch and dinner rush.
Adhered to sanitation policies at all times when handling food products.
Carried pans and trays of food to and from work stations, stove, and refrigerator.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Tracked inventory levels of all products used in the kitchen on a daily basis.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Worked closely with management team in order to meet budget goals while maintaining high quality standards.
Maintained accurate records of daily production sheets including waste logs.
Made meals in accordance with company standards and requirements.
Performed workstation prep prior to shift start.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
Maintained clean and orderly appearance throughout kitchen and dining area.
Received and stored food and supplies.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Adhered to regulatory standards regarding safe and sanitary food prep.
Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Executed proper techniques when preparing menu item ingredients.
Trained new team members on proper meat and vegetable preparation techniques.
Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Handled advanced thawing and food pre-preparation for upcoming meals.
Reviewed recipes to determine exact measurements and ingredients to create dishes.
Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
Carved ham, turkey and roast beef for use in sandwiches and buffet carving station.
Prepared ingredients for daily menu items using proper food handling techniques.
Maintained cleanliness and sanitation standards in food preparation areas.
Operated kitchen equipment safely and efficiently during food preparation tasks.
Managed inventory levels and organized supplies in kitchen storage areas.
Assisted chefs in creating and plating dishes according to specifications.
Collaborated with team members to streamline food prep processes during peak hours.
Trained new kitchen staff on proper food prep methods and safety protocols.
Cleaned and sanitized work areas and equipment to ensure food safety standards.
Prepped vegetables and ingredients by washing, chopping and dicing.
Organized and labeled stock of ingredients to maintain needed inventory levels.
Operated grills, ovens and other kitchen equipment as required for meal preparation.
Checked freshness of food and ingredients prior to use.
Organized walk-in coolers and freezers according to established guidelines.
Measured ingredients accurately using measuring cups and spoons.
Followed recipes to prepare meals according to customer specifications.
Communicated effectively with fellow staff members regarding meal preparations.
Stocked kitchen with necessary supplies, including food items and utensils.
Adhered strictly to safety regulations while handling sharp knives or operating machinery.
Helped train and develop new talent.
Completed special orders according to customer dietary needs.
Maintained records of daily food usage in accordance with health regulations.
Monitored inventory levels of all kitchen items and placed orders when needed.
Ensured that all dishes were prepared correctly by tasting them before serving.
Trained new employees on proper techniques of preparing meals safely.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Checked completed orders for correct quantity and quality.
Requested supplies and equipment orders, explaining needs to managers.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Prep Cook/Line Cook
Vermillion Forks Restaurant
Princeton, BC
05.2017 - 09.2018
Prep and cook dressing sauces
Organized and cleaned fridges and freezers to ensure optimal food storage and safety.
Prepared ingredients for daily menu items and special dishes.
Maintained kitchen cleanliness and organized workstations for efficiency.
Assisted chefs in assembling and plating high-quality meals.
Managed inventory by receiving and storing food products properly.
Ensured compliance with health and safety regulations in food handling.
Collaborated with kitchen staff to coordinate meal preparations during service.
Created and refined recipes, enhancing menu offerings with innovative ideas.
Trained new kitchen staff on proper cooking techniques and kitchen protocols.
Cleaned and sanitized work areas and equipment to ensure food safety standards.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Organized and labeled stock of ingredients to maintain needed inventory levels.
Operated grills, ovens, and other kitchen equipment for meal preparation.
Checked freshness of food and ingredients prior to use.
Measured ingredients accurately using measuring cups and spoons.
Followed recipes to prepare meals according to customer specifications.
Communicated effectively with fellow staff members regarding meal preparations.
Assisted in serving meals to customers as needed.
Stocked kitchen with necessary supplies, including food items and utensils.
Adhered strictly to safety regulations while handling sharp knives or operating machinery.
Helped train and develop new talent.
Completed special orders according to customer dietary needs.
Maintained records of daily food usage in accordance with health regulations.
Monitored inventory levels of all kitchen items and placed orders when needed.
Modified standard recipes to address customer requests for substitutions or allergen concerns.
Ensured that all dishes were prepared correctly by tasting them before serving.
Trained new employees on proper techniques of preparing meals safely.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Adhered to regulatory standards regarding safe and sanitary food prep.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Checked completed orders for correct quantity and quality.
Executed proper techniques when preparing menu item ingredients.
Requested supplies and equipment orders, explaining needs to managers.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Operated kitchen equipment safely and efficiently during meal preparation.
Maintained cleanliness and organization of kitchen workstations throughout shifts.
Collaborated with team members to ensure timely meal service during busy hours.
Followed recipes accurately to produce high-quality food consistently.
Managed inventory effectively to reduce waste and maintain ingredient freshness.
Trained new staff on kitchen procedures and safety protocols effectively.
Adapted to changing menu items and guest requests with flexibility and creativity.
Cooked multiple orders simultaneously during busy periods.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Operated fryers and grills according to instructions to maintain safety and food quality.
Set up workstations with needed ingredients, utensils and cooking equipment.
Communicated effectively with other staff members regarding orders and menu changes.
Followed proper food handling methods and maintained correct temperature of food products.
Cleaned food preparation areas, cooking surfaces, and utensils.
Performed basic knife skills such as dicing onions or slicing meats.
Kept stations stocked and ready for use to maximize productivity.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Followed health and safety standards to ensure safe working environment for employees and customers alike.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Stocked and restocked kitchen supplies as needed.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Grilled and deep fried various foods from meats to potatoes.
Plated dishes according to restaurant presentation standards before delivering them to customers.
Assisted in prep work such as washing vegetables or butchering meat when needed.
Set up and performed initial prep work for soups, sauces, and salads.
Monitored product freshness and rotation dates to maintain quality assurance standards.
Inspected equipment for cleanliness prior to use every shift.
Responded quickly to any customer complaints or concerns about their dining experience.
Organized the storage area to ensure that all necessary items were readily accessible.
Washed and peeled ingredients to prepare for different meals and recipes.
Adhered to portion controls and presentation specifications.
Prepped garnishes to reduce wait times during lunch and dinner rush.
Adhered to sanitation policies at all times when handling food products.
Carried pans and trays of food to and from work stations, stove, and refrigerator.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Tracked inventory levels of all products used in the kitchen on a daily basis.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Worked closely with management team in order to meet budget goals while maintaining high quality standards.
Maintained accurate records of daily production sheets including waste logs.
Performed workstation prep prior to shift start.
Maintained clean and orderly appearance throughout kitchen and dining area.
Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Received and stored food and supplies.
Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Handled advanced thawing and food pre-preparation for upcoming meals.
Reviewed recipes to determine exact measurements and ingredients to create dishes.
Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
Carved ham, turkey and roast beef for use in sandwiches and buffet carving station.
Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries, and cookies.
Commercial Driver / Commercial Industrial Laundry
Coverall Coveralls
Princeton, BC
03.2015 - 09.2018
Loaded and unloaded cargo from trucks at distribution centers to ensure timely deliveries.
Executed round-trip route from Vancouver to Princeton, ensuring timely transportation of goods.
Transported goods safely and efficiently, adhering to all safety regulations and protocols.
Conducted routine vehicle inspections to ensure compliance with safety standards.
Coordinated delivery schedules and optimized routes to ensure timely product distribution.
Collaborated with team members to optimize transportation processes.
Confirmed delivery details and addressed client concerns to enhance service satisfaction.
Adhered to all local, state, and federal driving regulations consistently.
Assisted in training new drivers on company policies and safety practices.
Operated commercial trucks over long distances while adhering to strict timelines set by clients or employers.
Maintained accurate logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
Utilized GPS systems for navigation during trips.
Inspected vehicles for mechanical items and safety issues, performing preventative maintenance.
Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
Verified the accuracy of shipping documents to ensure that goods are delivered to correct addresses.
Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
Notified dispatch team if any delays occurred due to weather conditions or traffic congestion.
Ensured that cargo was properly secured within the trailer before departure from each stop.
Provided excellent customer service by responding promptly to inquiries about shipments or services offered.
Responded quickly and efficiently to requests for assistance from other drivers on the road.
Assisted in completing paperwork related to freight bills, invoices and other required documents.
Carried out emergency roadside repairs when needed such as replacing tires or jumpstarting batteries.
Communicated effectively with customers and dispatch personnel via two-way radio systems.
Performed pre-trip inspections prior to departing on each route ensuring compliance with DOT regulations.
Reported any incidents encountered on the road to supervisors immediately upon return from trip.
Demonstrated knowledge of Department of Transportation rules and regulations related to trucking industry including hazardous material transportation regulations.
Hooked and unhooked trailers from tractor and converter dollies.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Inspected truck for defects and safe operating condition before, during and after trips.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Managed unexpected emergencies and route changes with calm and professionalism.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Prepared detailed reports outlining trip, vehicle and passenger details.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Reacted decisively and quickly to protect spoilage.
Fulfilled back haul orders and spotted trailers in loading yard.
Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Performed regular inspections and completed vehicle repairs.
Maintained safe driving habits to protect property and general public on roadways.
Worked well with dispatchers to communicate route and schedule changes.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Obtained signatures needed to complete and process paperwork.
Followed regular schedule of pickups for individual customers and groups.
Recorded expenses and maintained receipts.
Processed shipment documents neatly and efficiently for each load.
Used pallet jack and forklift to load and unload products at distribution centers and route locations.
Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Maintained ongoing communications with operations center personnel to keep teammates informed.
Assistant Manager/Key Holder
Fabricland
North Vancouver, BC
03.2014 - 06.2017
Operated cash registers efficiently during peak hours.
Managed inventory levels to ensure product availability and organization.
Provided exceptional customer service to enhance shopping experience.
Oversaw daily store operations to ensure seamless workflow among staff and enhance customer experience.
Trained and mentored new employees on company policies and procedures.
Assisted customers with product selection and provided expert fabric advice.
Coordinated inventory management to maintain optimal stock levels and organization.
Created promotional displays to increase product visibility and drive customer engagement.
Implemented visual merchandising standards to create an inviting shopping environment.
Resolved customer inquiries and complaints to ensure high satisfaction levels.
Collaborated with team members to improve service delivery and operational efficiency.
Managed customer service inquiries and complaints in a timely manner.
Directed daily operations by scheduling shifts and assigning duties to optimize team performance.
Maintained up-to-date knowledge of company products and services.
Monitored employee attendance records, timekeeping, and payroll information.
Ensured compliance with safety regulations and company policies.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Resolved conflicts between team members in an effective manner.
Collaborated with management on developing strategic plans for achieving business goals.
Coordinated with other departments to ensure smooth flow of operations.
Organized training sessions for new hires to familiarize them with the workplace environment.
Created an inventory tracking system to ensure timely supply orders.
Created reports on sales trends, inventory levels, and financial data.
Established processes for monitoring customer satisfaction levels.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Conducted regular performance reviews for employees to identify areas of improvement.
Maintained accurate records of sales transactions using point-of-sale systems.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality, and conformance.
Assigned work and monitored performance of project personnel.
Interviewed prospective employees and provided input to HR on hiring decisions.
Produced thorough, accurate and timely reports of project activities.
Evaluated individual and team business performance and identified opportunities for improvement.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Proposed or approved modifications to project plans.
Created and managed budgets for travel, training, and team-building activities.
Implemented quality control measures to uphold company standards.
Managed daily store operations and ensured smooth customer service interactions.
Assisted in training new staff on company procedures and best practices.
Oversaw inventory management, including restocking and organizing products effectively.
Handled cash register operations and processed customer transactions accurately.
Maintained visual merchandising standards to enhance product displays and store appeal.
Implemented loss prevention strategies to minimize shrinkage and protect assets.
Coordinated with management on promotional events and seasonal sales initiatives.
Resolved customer inquiries and complaints with professionalism and efficiency.
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Organized backroom storage areas to maximize efficiency of space utilization.
Replenished merchandise displays throughout the store as needed.
Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Verified accuracy of register tills at beginning and end of shift.
Supervised bank deposits and security procedures to support store opening and closing.
Assisted in general housekeeping to maintain store image.
Ensured store was opened and closed in a timely manner according to company policies.
Performed daily banking duties such as deposits and withdrawals of funds from registers.
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Reconciled daily sales receipts against cash drawer for accuracy.
Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Enforced safety regulations within the store environment to protect both employees and customers.
Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
Tracked stock movement to ensure availability of merchandise for customers.
Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
Inspected physical condition of store premises to identify any maintenance issues.
Collaborated with management to determine key tasks and delegate to staff members.
Facilitated and developed lasting relationships with clients to increase client retention.
Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
Protected store assets by assisting with audits, routine cycle counts and physical inventory.
Identified potential shoplifters through observation of suspicious behavior or activities.
Monitored employee performance to ensure adherence to company policies and procedures.
Partnered with store leadership team to learn and understand management processes and reports.
Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
Developed extensive product knowledge, growing revenue, and building consumer base.
Adhered to all local laws governing retail operations including security requirements.
Ensured compliance with all company policies and procedures.
Developed schedules for associates based on needs of the business.
Counted and balanced registers.
Trained, managed and motivated employees to promote professional skill development.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Used Point of Sale register system to complete transactions.
Researched out-of-stock items to find additional inventory in other store locations.
Mentored newly hired staff in upselling techniques to improve sales.
Identified appropriate solutions to minimize issues and quickly solve problems.
Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Processed credit card payments and counted back change and currency with accuracy rate.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Managed daily operations, client relations and IT.
Evaluated store performance and incorporated feedback to implement improvement plans.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Built lasting client relationships by organizing and planning sales events.
Personal Care Aide
Under Subcontract
Princeton, BC
12.2014 - 12.2015
Provide personal hygienic care to wheelchair disabled client
Assist client with morning routine
Provided companionship and emotional support to enhance client well-being.
Monitored health conditions and administered medications.
Ensured clean and safe environment for clients, promoting comfort and well-being.
Communicated effectively with family members regarding client needs and progress.
Documented services provided and reported changes in client condition accurately.
Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
Followed care plans tailored to individual client requirements consistently.
Helped clients with personal needs from exercise to bathing and personal grooming.
Improved patient outlook and daily living through compassionate care.
Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
Maintained daily living standards by assisting clients with personal hygiene needs.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Delivered compassionate patient care, enhancing emotional support and overall quality of life.
Followed care plan and directions to administer medications.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Laundered clothing and bedding to prevent infection.
Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
Reported concerns to nurse supervisor to promote optimal care.
Provided emotional support to clients by listening to their concerns and providing comfort.
Transported patients to medical, dental, and personal care appointments.
Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Prepared meals according to dietary specifications and assisted with feeding when necessary.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Encouraged clients to participate in recreational activities such as reading books or playing board games.
Supervised medication administration, personal hygiene, and other activities of daily living.
Engaged with patients and families to provide emotional support and daily living instruction.
Assisted with meal planning to meet nutritional plans.
Participated in team meetings to discuss client progress and plan for future goals and objectives related to care needs.
Ensured that all safety measures were followed within the home environment at all times.
Monitored and documented clients' progress, facilitating informed care adjustments.
Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
Developed individualized care plans for each client based on needs assessment.
Answered questions from family members regarding care plans for the client.
Transported clients to doctor appointments or other outings in a timely manner.
Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure levels of clients in accordance with guidelines set forth by health care professionals.
Performed basic first aid procedures if necessary due to injury or illness.
Assisted with ambulation using appropriate equipment such as walkers or wheelchairs.
Accompanied clients on errands such as grocery shopping or going to the post office.
Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
Administered medications as prescribed by physician.
Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Educated families on proper techniques for caring for elderly loved ones.
Organized and maintained supplies in the home environment to ensure client safety.
Ambulated individuals around home, public, and medical locations.
Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Supported bathing, dressing and personal care needs.
Followed safe lifting and transferring techniques to transport residents.
Worked closely with clinical staff to support therapeutic and behavioral plans.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Monitored health and well-being of clients and reported significant health changes.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Helped clients get in and out of beds and wheelchairs.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Assisted clients with maintaining good personal hygiene.
Built strong and trusting rapport with clients and loved ones.
Maintained detailed records of services performed on clients.
Contacted medical providers on behalf of clients to follow up on appointments.
Organized oral medications for clients following dosage and schedule requirements.
Recorded client status progress and challenges in logbooks and reports.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Drove clients to doctors' appointments and social outings.
Monitored clients' activity levels and helped prevent sedentary behavior.
Contributed to case reviews of client status and progress.
Owner/Operator
Princeton Taxi Service
Princeton, BC
01.2003 - 12.2006
Provide taxi transportation services within local area
Maintain vehicles mechanically and aesthetically
Managed daily operations of taxi service, ensuring timely and efficient transportation for customers.
Supervised and trained drivers on safety protocols and customer service standards.
Coordinated schedules and dispatch for timely pickups and drop-offs.
Maintained vehicle fleet through regular inspections and maintenance checks.
Cultivated strong customer relationships, resulting in increased service satisfaction and repeat business.
Handled financial transactions, including fare collection and expense tracking.
Devised targeted marketing strategies that attracted new clients and enhanced brand visibility in the local market.
Resolved passenger complaints swiftly to maintain high service quality standards.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Negotiated contracts with clients for products or services rendered by the company.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Developed business plan and budget to maximize profitability.
Set pricing structures according to market analytics and emerging trends.
Calculated net income and adjusted strategies to increase income and bottom-line profits.
Oversaw hiring process for new employees, from recruiting to onboarding training.
Created marketing strategies to drive revenue and increase brand visibility.
Established pricing models that balanced competitiveness with profitability goals.
Observed safety protocols and driving laws to maximize road and personnel safety.
Identified potential risks associated with operations in order to minimize liabilities.
Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Analyzed market trends and customer feedback to identify opportunities for growth.
Provided leadership support for team members through coaching and mentorship programs.
Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
Implemented cost-saving measures across departments while maintaining quality standards.
Developed strategic partnerships with other businesses in order to expand reach into new markets.
Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
Maintained detailed records and driver's logs for compliance with regulations and corporate policies.
Devised and implemented marketing strategies to attract new clients.
Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
Organized events such as trade shows or conferences in order to promote brand awareness.
Collaborated with dispatch and supervisors to map out routes and schedules.
Optimized operational processes using technology solutions such as cloud computing or automation systems.
Resolved conflicts between employees in a professional manner.
Conducted market research to identify new business opportunities.
Ensured compliance with safety regulations throughout the facility.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Inspected truck for defects and safe operating condition before, during and after trips.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Hooked and unhooked trailers from tractor and converter dollies.
Maintained safe driving habits to protect property and general public on roadways.
Worked well with dispatchers to communicate route and schedule changes.