Sophia Dam
Grimsby,ON
Summary
Dedicated employee with experience in both office management and a health care setting.
I am a quick learner who is willing to attend school to be more efficient at my job.
Strength in a team working environment and in managing staff.
Experience in dealing with the challenges of COVID. Implementing new policies and procedures, filing for and obtaining grants and creating work from home whenever possible. Created customer education in prevention in the areas of cyber security.
Patient and kind, with a genuine love of people and an old-fashioned view of performing your job well.
Great in customer relations, and some HR experience.
Overview
34
34
years of professional experience
Work History
Office Administrator
ISService Technology
Beamsville, Ontario
01.2017 - Current
- Assisted in scheduling meetings and coordinating office events for team collaboration.
- Handled incoming communications, directing inquiries to appropriate staff members.
- Supported onboarding of new employees through orientation and resource distribution.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Processed financial documents, contracts, expense reports and invoices.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing. Ran payroll and filed for payroll deductions with the CRA.
- Ensured compliance with applicable laws regarding employment practices.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
- Created policies and procedures dealing with with health and safety, conduct, work routines and employee benefits.
Dietary Aide /Line Cook
Shalom Manor
Grimsby, Ontario
06.1992 - 12.2005
- Maintained inventory of food supplies and assisted in ordering processes.
- Adhered to portion controls and presentation specifications.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Treated patients and team members with dignity and respect.
- Prepared and served meals according to dietary guidelines.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
Education
High School Diploma -
Grimsby Secondary School
Grimsby06-1995
Niagara College
WellandSkills
- Office management
- Document review
- Financial processing
- Compliance assurance
- Employee onboarding
- Customer relationship management
Languages
Dutch
Native/ Bilingual
Timeline
Office Administrator
ISService Technology
01.2017 - Current
Dietary Aide /Line Cook
Shalom Manor
06.1992 - 12.2005
High School Diploma -
Grimsby Secondary School
Niagara College