Sophia Campbell
San Luis Obispo
Summary
Experienced with managing student programs and activities, ensuring smooth operations and enhanced engagement. Utilizes strong organizational and leadership skills to foster collaborative environment and support student success. Track record of effectively adapting to changing needs and priorities, consistently delivering positive outcomes.
Overview
6
6
years of professional experience
Work History
Transcript Editor
CalMatters
San Luis Obispo, CA (Remote)
04.2026 - Current
- Edited AI-generated transcripts for clarity and accuracy, ensuring adherence to CalMatters style guidelines.
- Utilized transcription software to streamline editing processes and improve workflow efficiency.
- Conducted research to ensure contextual accuracy of transcripts, enhancing overall reliability.
- Reviewed audio files for inconsistencies, applying critical listening skills to maintain high standards.
- Conducted quality assurance checks on completed transcripts, identifying areas for improvement and implementing necessary changes.
- Implemented time management strategies to effectively prioritize tasks and complete assignments efficiently.
Student Manager
Cal Poly Women's Basketball
San Luis Obispo, CA
09.2023 - Current
- Assisted in daily operations of team practices, ensuring efficient logistics and preparation.
- Supported coaching staff by documenting player performance metrics during practices and games.
- Facilitated communication between players, coaches, and administration to enhance team dynamics.
- Managed equipment inventory, maintaining organization and readiness for training sessions and games.
- Trained new managers on operational procedures and best practices for equipment management.
- Improved practice efficiency by setting up drill stations promptly under tight time constraints.
- Contributed to successful game-day operations by managing sideline personnel and equipment setup.
- Developed strong working relationships with players, fostering trust and open communication.
Social Chair
Cal Poly Rowing
San Luis Obispo, CA
04.2025 - 05.2026
- Developed and implemented social media campaigns to enhance brand visibility and engagement.
- Increased Instagram following from 200 to over 1K, TikTok following from 16 to over 100, initiated a Facebook group, and reactivated program website.
- Increased average Instagram post viewership from 4.5K per post to 8.2K per post, and increased TikTok post viewership from 3K total to over 162K.
- Analyzed audience insights to refine content strategy and improve user interaction.
- Collaborated with team members to create engaging multimedia content for various platforms.
- Managed scheduling and posting of content across multiple social media channels.
- Organized fundraising events, increasing community engagement and financial support for the program.
- Represented the organization at public events, advocating for its mission and values in the community.
- Researched industry trends and competitor activities to identify opportunities for increasing presence online.
FCM Intern
California Bank of Commerce
San Jose, CA
06.2025 - 08.2025
- Assisted in processing loan applications to ensure accuracy and compliance with regulatory standards.
- Collaborated with team members to streamline workflow processes, resulting in enhanced operational effectiveness.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Streamlined data entry processes, significantly reducing manual errors.
- Collected, arranged, and input information into database system.
Client Experience Specialist
Pono Wellness Spa
Morgan Hill, CA
06.2023 - 07.2025
- Enhanced client satisfaction through personalized service and tailored wellness program recommendations.
- Streamlined appointment scheduling process, improving operational efficiency and reducing wait times.
- Developed strong client relationships by actively listening and addressing individual needs and concerns.
- Assisted in training new staff on customer service best practices and spa protocols.
- Monitored inventory levels and coordinated with suppliers to ensure availability of essential products.
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
Editorial Writer
Her Campus, Cal Poly
San Luis Obispo, CA
09.2023 - 09.2024
- Collaborated with editors to ensure alignment with publication standards and deadlines.
- Researched topics relevant to student life, enhancing article quality and relevance.
- Applied strong analytical skills to identify relevant topics, trends, and stories for target audiences.
- Enhanced reader engagement by incorporating compelling language and thought-provoking ideas in written pieces.
- Pitched innovative story ideas, resulting in numerous successful articles published across various sections of the publication.
- Participated in editorial meetings to brainstorm ideas, discuss editorial directions, and provide insights based on personal expertise.
Junior Coach
Stratford Middle School Speech and Debate
San Jose, CA
08.2020 - 05.2023
- Developed and implemented training sessions to enhance students' public speaking skills.
- Collaborated with faculty to design debate strategies and improve team performance.
- Mentored team members, fostering confidence in competitive environments.
- Analyzed student performances to identify areas for improvement and growth.
- Facilitated workshops on effective argumentation techniques and speech delivery methods.
- Provided constructive feedback to participants, promoting skill development and teamwork.
Education
Master of Arts - English
California Polytechnic State University
San Luis Obispo, CA05-2027
Bachelor of Arts - English
California Polytechnic State University
San Luis Obispo, CA05-2027
High School Diploma -
Presentation High School
San Jose, CA05-2023
Skills
- Transcription tools
- Critical thinking
- Feedback delivery
- Verbal and written communication
- Operations management
- Community engagement
- Social media strategy
- Excellent multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Transcript Editor
CalMatters
04.2026 - Current
FCM Intern
California Bank of Commerce
06.2025 - 08.2025
Social Chair
Cal Poly Rowing
04.2025 - 05.2026
Student Manager
Cal Poly Women's Basketball
09.2023 - Current
Editorial Writer
Her Campus, Cal Poly
09.2023 - 09.2024
Client Experience Specialist
Pono Wellness Spa
06.2023 - 07.2025
Junior Coach
Stratford Middle School Speech and Debate
08.2020 - 05.2023
Master of Arts - English
California Polytechnic State University
Bachelor of Arts - English
California Polytechnic State University
High School Diploma -
Presentation High School