Sophia Billanes
302-1000 Inverness Rd., Victoria,BC
Summary
Dependable and friendly Self Checkout Attendant with outstanding customer service and problem-solving skills. Offering exceptional workplace focus and dedication to providing a pleasant and efficient shopping experience for customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Self Checkout Attendant
Walmart Supercentre
07.2021 - 08.2023
- Assisted customers with self-checkout machine operations.
- Engaged with customers and offered assistance upon entry into the store.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Diagnosed issues with self-checkout machines and manually processed transactions.
- Worked with floor team and managers to meet a wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High School Diploma -
Mount Douglas Secondary
Victoria, BC06.2022
Skills
- Product Recommendations
- Customer Service
- Product Knowledge
- Problem-Solving
- Reliable and Responsible
- Adaptable and Flexible
- Team Player
- Microsoft Office
Accomplishments
- Awarded Top Instructor Level 1 - Royal Canadian Air Cadet (2021)
- Awarded Top Cadet, Basic Drill & Ceremonial - Vernon Cadet Training Center (2019)
Certification
-Completed Island Health Student Practice Curriculum - 20 October 2023
-Standard First Aid with CPR-C and AED- 29 August 2023
-Basic Life Support - 27 August 2023
Timeline
Self Checkout Attendant
Walmart Supercentre
07.2021 - 08.2023
High School Diploma -
Mount Douglas Secondary
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