Sonny Rundle
Barrie,ON
Summary
Proven leader and innovative entrepreneur with extensive experience in small business operations and customer relations, notably at The Shoe Archive. Excelled in sales and marketing, enhancing operational efficiency and customer satisfaction. Skilled in relationship building and verbal communication, adept at driving growth and achieving results through strategic partnerships and effective business marketing. Highly knowledgeable with over 10 years of customer service experience. Highly effective and comfortable working with people at all levels in organization.
Overview
7
7
years of professional experience
Work History
Owner
The Shoe Archive
2023.12 - Current
- Evaluated suppliers to maintain cost controls and sustainably improve operations
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended shows + vintage markets and special events to showcase + sell products, network with other businesses and attract new customers.
- Uploaded listings and took photos using the correct lighting and marketing techniques.
- Shipped hundreds of customer orders in a safe and timely manor.
- Managed all online operations + business communications/ communicated with customers on a daily basis and networked/ collaborated with brands such as "Daughters of Indie".
Beauty + Fashion Advisor/ Retail Sales Associate
Winners TJX
2021.08 - Current
- Proposed accessories to complete outfits and complement clothing choices.
- Advised customers about products and provided expert advice.
- Merchandised store inventory in seasonal and brand displays.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
- Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.
- Operated fitting room/ assisted customers in their pursuit to find the correct clothing and sizing.
- Monitored security and prevented loss of valuable merchandise.
- Performed various sales transactions, checked on inventory, and provided correct merchandise.
- Operated and monitored the Jewelry counter containing high value and designer items.
Sales Associate
Canadian Tire
2017.10 - 2020.02
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Current Enrollment - Law Clerk - Paralegal
Georgian College of Applied Arts And Technology
Barrie, ON09.2024
First Year Completion - Fashion Business
Seneca College of Applied Arts And Technology
North York, ON09.2020
Skills
- Regulatory Compliance
- Labor Relations
- Small business operations
- Customer Relations
- Verbal and written communication
- Partnership Development
- Business Management
- Budget Administration
- Financial Management
- Relationship Building
- Consulting
- Business marketing
- Sales management
Websites
Languages
English
Native or Bilingual
French
Elementary
Timeline
Owner
The Shoe Archive
2023.12 - Current
Beauty + Fashion Advisor/ Retail Sales Associate
Winners TJX
2021.08 - Current
Sales Associate
Canadian Tire
2017.10 - 2020.02
Current Enrollment - Law Clerk - Paralegal
Georgian College of Applied Arts And Technology
First Year Completion - Fashion Business
Seneca College of Applied Arts And Technology
Similar Profiles
Rania MouawadRania Mouawad
Intern at The Photojournalism Archive ProjectIntern at The Photojournalism Archive Project
Kelly Barron-AguirreKelly Barron-Aguirre
Gallery Attendant at Berkeley Art Museum And Pacific Film ArchiveGallery Attendant at Berkeley Art Museum And Pacific Film Archive
Vaishali ChandnaVaishali Chandna
Manual Tester at Archive Infotech Tech Private LimitedManual Tester at Archive Infotech Tech Private Limited