Sonja Randolph
Cerritos
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Diligent Security professional with [Number] years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
Work History
Caregiver
In Home Support Services
Cerritos, CA
11.2024 - 02.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans to meet individual client needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored and documented client health status and progress regularly.
- Coordinated appointments and transportation for clients to medical visits.
- Provided compassionate support to elderly clients, enhancing daily living experiences.
Front Desk Receptionist
Allied Universal Security Services
La Habra, CA
10.2023 - 11.2024
- Managed front desk operations, ensuring efficient visitor check-in and security protocols.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Security Officer / Front Lobby
Allied Universal Security Services
Irvine, CA
01.2023 - 10.2023
- Monitored premises to prevent theft, vandalism, and other illegal activities.
- Conducted regular patrols to ensure safety of personnel and property.
- Implemented emergency response protocols during critical incidents.
- Collaborated with law enforcement in investigations and incident reporting.
- Maintained detailed logs of daily activities, incidents, and observations.
Front Lobby Ambassador
Allied Universal Security Services
Irvine, CA
06.2018 - 12.2022
- Provided information and directions to visitors, enhancing overall guest experience.
- Welcomed and assisted guests, ensuring a positive first impression of facility.
- Monitored access points to maintain security protocols and prevent unauthorized entry.
- Conducted regular patrols to identify potential hazards and ensure compliance with safety standards.
Security Officer
Securitas Security Services USA
Anaheim, CA
04.2013 - 06.2018
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols, identifying and addressing potential security risks.
- Responded to incidents, providing first aid and coordinating emergency responses.
- Collaborated with law enforcement during investigations and incidents as needed.
- Trained new security personnel on procedures and protocols to enhance team performance.
- Responded promptly to incidents, maintaining calm and providing assistance during emergencies.
- Collaborated with law enforcement to report suspicious activities and enhance overall security measures.
- Monitored premises to ensure safety and security of patients, staff, and visitors.
- Conducted regular patrols of hospital grounds to deter criminal activity and ensure compliance with policies.
Education
Graduate Certificate - Medical Assistant Certification
American Career College
Anaheim, CA02-2015
High School Diploma -
Richard Gahr High School
Cerritos, CA06-1985
Skills
- Respectful and compassionate
- Dependable and responsible
- Elderly care
- Time management
- Problem-solving
- Emotional support
- Personal hygiene assistance
- Meal preparation
- Strong ethics
Timeline
Caregiver
In Home Support Services
11.2024 - 02.2026
Front Desk Receptionist
Allied Universal Security Services
10.2023 - 11.2024
Security Officer / Front Lobby
Allied Universal Security Services
01.2023 - 10.2023
Front Lobby Ambassador
Allied Universal Security Services
06.2018 - 12.2022
Security Officer
Securitas Security Services USA
04.2013 - 06.2018
Graduate Certificate - Medical Assistant Certification
American Career College
High School Diploma -
Richard Gahr High School