Sonja Jensen
Grand Falls
Summary
Dedicated Customer Service Professional experienced in delivering exceptional service and enhancing organizational brands. Achieved improved customer satisfaction through effective problem-solving and strong interpersonal skills. Focused on adapting to challenges and driving positive outcomes.
Overview
44
44
years of professional experience
Work History
Driver Recruitment & Compliance
K & T Transport Ltd.
Plaster Rock
09.2001 - 11.2025
- New driver candidate vetting and selection process.
- Driver onboarding and orientation process.
- Ensured compliance through equipment licensing.
- Maintained driver files, equipment maintenance records, driver abstracts, and drug and alcohol testing compliance while assisting in driver rewards and discipline processes.
- Assisting with equipment annual insurance renewal.
- Applied for annual permits, including NYHut, New Hampshire overweight, and Vermont permits to ensure regulatory compliance.
- Negotiated with health insurance vendors, managed employee and driver applications, and served as vendor website administrator.
Manager Admistration
Saint John Shipbuilding Ltd.
Saint John
03.1982 - 02.2000
- Oversaw data management, mailroom, archives, facilities management, switchboard, word processing, budgeting etc.
- Managed the acquisition and sale of furniture for various projects.
- Hiring and downsizing of staff as necessary throughout projects.
- Oversaw financial planning with budgets between 1 and 5 million dollars to ensure project viability.
- Managed staffing levels throughout projects.
- Managed resource allocation across multiple shipbuilding projects to enhance project execution and delivery timelines.
Education
Tobique Valley High School
Plaster Rock, NBSkills
- Driver recruitment
- Compliance management
- Equipment maintenance
- Regulatory permitting
- Driver vetting
- Driver orientation
- Safety regulations
Languages
English
First Language
Timeline
Driver Recruitment & Compliance
K & T Transport Ltd.
09.2001 - 11.2025
Manager Admistration
Saint John Shipbuilding Ltd.
03.1982 - 02.2000
Tobique Valley High School