Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Osa

Brampton,ON

Summary

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. I was also a student at extendicare Nursing home.

Overview

11
11
years of professional experience

Work History

Personal Support Worker

Extendicare
Brampton, Ontario
11.2024 - 12.2024
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Followed safe lifting and transferring techniques to transport residents.
  • Performed light housekeeping duties such as laundry services for residents.
  • Monitored health and well-being of clients and reported significant health changes.
  • Assisted clients with maintaining good personal hygiene.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Followed care plan and directions to administer medications.
  • Supported bathing, dressing and personal care needs.
  • Helped clients get in and out of beds and wheelchairs.
  • Recorded client status progress and challenges in logbooks and reports.

Quality Assurance Analyst

skjodt barret
Brampton, Ontario
10.2013 - 12.2021
  • Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
  • Provided feedback on usability and suggest improvements to the product design teams.

  • Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
  • Oversaw process checks to verify proper completion and correct frequency.
  • Maintained detailed documentation of test cases, results, and defect reports for future reference.

Education

Personal Support Worker Certificate - Personal Support Worker

Cimtcollege
Brampton, ON
07-2025

High School Diploma -

University of Benin
Nigeria
07-2008

Skills

  • Privacy and confidentiality
  • Client dressing
  • Disability care
  • Household organization
  • Daily living support
  • Emotional support
  • Personal hygiene assistance
  • Housekeeping tasks
  • Patient care

Timeline

Personal Support Worker

Extendicare
11.2024 - 12.2024

Quality Assurance Analyst

skjodt barret
10.2013 - 12.2021

Personal Support Worker Certificate - Personal Support Worker

Cimtcollege

High School Diploma -

University of Benin
Sonia Osa