Sonia Macedo
Escondido
Summary
Dynamic manager with proven success at Little Caesars Pizza, enhancing customer service and team leadership. Achieved significant sales growth through strategic promotions and optimized inventory management. Skilled in decision-making and time management, fostering a motivated workforce while ensuring compliance with industry standards and reducing waste.
Overview
2027
2027
years of professional experience
Work History
Manager
Little Caesars Pizza
2405 E Valley Pkwy Escondido CA 92027
2019 - Current
- Supervised daily operations, ensuring high standards of food safety and quality.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory levels, optimizing stock management to reduce waste.
- Implemented promotional strategies, boosting sales during peak hours.
- Coordinated staff schedules to maintain efficient workflow during busy periods.
- Managed and motivated employees to be productive and engaged in work.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
GED -
Adult School
220 W Crest St Escondido CA 9202506.2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
Spanish and English
Native or Bilingual
Timeline
Manager
Little Caesars Pizza
2019 - Current
GED -
Adult School