Sonia Garcia

• Promoted from Accounts Receivable/Payroll Specialist to Accounting Manager as organization business increased, overseeing Accounts Receivable and Payable accounting team, and assisting Controller with month/year-end tasks
• Received Manager of the Quarter Award after three months of promotion
• Assist other departments, Front Desk, Food & Beverage, Sales, and Human Resources when it pertained to finances, including IT needs
• Leverage advanced accounting, mathematical, and analytical skills to maintain and update account receivable records and prepare statements, invoices, group billing, daily income reports, monthly sales journals, provide support for bank reconciliation and participate in yearly audits
• Prepare distribution of Banquet Service Charge/Tips for payroll
• Performed accounts payable, invoice entering, check printing checks, and pull reports as needed by Corporate
• Provide high-quality service to guests, companies and utilize strong communication and active listening skills to promptly respond to account inquiries
• Reduce aged receivables from more than $200,000 to $100,000 in less than two months by structuring payment plans, enforcing deadlines and implementing upfront fees to increase cash flow
• Winner of the September 2019 Employee of the Month Award after less than 2 months on the job
• Train and lead a chargeback team of 3 to recover losses and save the company thousands of dollars in potential lost revenue
• Obtain and review credit information to approve or deny direct bill applications to minimize the company's financial risk.

• Rapidly promoted from Administrative Assistant to Catering & Room Sales Manager for exceeding management expectations in a challenging environment
• Cultivated new and existing client relationships, drove sales, capitalized on cross-selling/upselling opportunities, and consistently met personal weekly/monthly sales goals
• Generated leads and successfully solicited new business by making cold calls, sending emails, and actively participating in 1-3 networking events weekly
• Leveraged strong negotiation skills to close sales by social and group weekday/weekend events and booked hotel room blocks for up to 10-120 guests.

• Took time off to care for new born son and father-in-law with dementia and Alzheimer's
• Submitted 900+ invention ideas to Quirky, a product development company, with 16 chosen, and two manufactured
• Quirky Sheath Scissors were successfully sold at Target, Staples, Michaels, Home Depot, and Amazon and featured on the Tonight Show with Jay Leno.

• Prepared Daily Revenue Report and held monthly accounts receivable aging/credit meetings.
• Assisted all hotel guest billing needs, reviewed prepared social/corporate event billing.
• Oversaw approval of account direct bill applications. Developed strong relationships with clients through professional communication and timely resolution of credit issues.
• Posted apartment/marina slip rentals and other event deposits and payments.
• Assisted in monthly liquor/food inventory.

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Sheraton Los Angeles Harbor Hotel | Catering Sales Manager 2002-2006
The Reef Restaurant | Catering Sales Manager, 2000-2002
San Pedro Elks Lodge | Administrative Assistant/Catering Sales 1997-2000

Elks Lodge | Accountant Assistant 1996-1997

West Marine | Cashier/Soft Goods Manager 1995-1996