Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Soni Moua

Fresno

Summary

Results-driven individual with expertise in support with customer assistance. Known for effectively training individuals and solving customer issues, ready to contribute to any environment

Overview

4
4
years of professional experience

Work History

Digital Shopper

Walmart
Clovis
01.2023 - Current
  • Assisted customers in navigating online shopping platforms effectively.
  • Trained new staff on digital shopping tools and customer service protocols.
  • Provided technical support for customers who encountered issues while shopping online.
  • Secured and stored items until customer pickup.

Grocery Stocker

R-N Market
Fresno
01.2022 - 01.2023
  • Stocked shelves with fresh produce and grocery items for optimal display.
  • Assisted customers in locating products and answering inquiries promptly.
  • Maintained cleanliness of aisles and shelves to promote a safe shopping environment.
  • Collaborated with team members to restock shelves during peak hours efficiently.

Education

High School Diploma -

University High School
Fresno
06-2021

Some College (No Degree) -

California State University, Fresno
Fresno, CA

Skills

  • Customer relationship management
  • Problem solving
  • Critical thinking
  • Effective communication
  • Digital tools training

References

References available upon request.

Timeline

Digital Shopper

Walmart
01.2023 - Current

Grocery Stocker

R-N Market
01.2022 - 01.2023

High School Diploma -

University High School

Some College (No Degree) -

California State University, Fresno

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Soni Moua