Sonakshi Chanana
Toronto
Overview
3
3
years of professional experience
Work History
Sales Advisor
H&M Hennes & Mauritz
11.2024 - Current
- Engaged with customers to promote sales, loyalty programs, and seasonal promotions.
- Assisted customers with product selection, styling advice, and fitting room support to enhance their shopping experience.
- Processed transactions efficiently at the cash register, including handling returns and exchanges.
- Collaborated with team members to meet sales goals and ensure smooth daily operations.
Board of Directors(Business Centre Representative)
George Brown College
05.2023 - 05.2024
- Conducted class talks to inform students about resources, events, and academic support.
- Engaged in board meetings and campus events, advocating for student needs and concerns.
- Represented student interests, fostering communication between students and faculty.
- Successfully secured free e-textbooks for students, enhancing accessibility to learning materials.
- Assisted students with department-related issues, providing guidance and support.
Student Assistant
George Brown College
05.2023 - 08.2023
- Provided administrative support, responding to student inquiries and coordinating documentation processes.
- Maintained and updated student records using Excel, Paramed, and Banner for efficient data management.
- Assisted students with documentation for placements, ensuring accuracy and timely submission.
- Organized and tracked placement information to ensure compliance with program guidelines.
Administrative Assistant
Sun Life Financial
02.2023 - 04.2023
- Maintained accurate records and organized client documentation in compliance with company policies.
- Assisted with data entry, report preparation, and financial document processing.
- Managed and updated client information using Salesforce, ensuring accurate records and efficient follow-ups.
- Personally contacted clients regarding their insurance policies, payments, and account updates.
Sales Associate & Beauty Specialist
Shoppers Drug Mart
05.2022 - 12.2022
- Provided personalized beauty consultations, recommending skincare and cosmetic products tailored to customer needs
- Stayed updated on the latest beauty trends and product knowledge to enhance customer experience
- Maintained a visually appealing and organized beauty section, ensuring products were well-stocked and displayed.
- Delivered exceptional customer service, addressing inquiries and assisting with product selections.
Sales Associate
LINDT
10.2021 - 12.2021
- Provided exceptional customer service by assisting shoppers with chocolate selections and product recommendations.
- Handled cash transactions, processed payments efficiently, and managed POS system operations.
- Consistently met and exceeded sales targets through upselling and promoting seasonal promotions.
- Built strong customer relationships by offering product knowledge and a premium shopping experience.
Education
Bachelor of Commerce - Global Business Management
Toronto Metropolitan University
Toronto, ON04-2026
Advanced Diploma - International Business
George Brown College
Toronto, ON04-2024
Skills
- Sales experience
- Customer support
- Data entry
- Office administration
- Microsoft Excel
Timeline
Sales Advisor
H&M Hennes & Mauritz
11.2024 - Current
Board of Directors(Business Centre Representative)
George Brown College
05.2023 - 05.2024
Student Assistant
George Brown College
05.2023 - 08.2023
Administrative Assistant
Sun Life Financial
02.2023 - 04.2023
Sales Associate & Beauty Specialist
Shoppers Drug Mart
05.2022 - 12.2022
Sales Associate
LINDT
10.2021 - 12.2021
Bachelor of Commerce - Global Business Management
Toronto Metropolitan University
Advanced Diploma - International Business
George Brown College