Overview
Work History
Education
Skills
Timeline
Generic

Sonakshi Chanana

Toronto

Overview

3
3
years of professional experience

Work History

Sales Advisor

H&M Hennes & Mauritz
11.2024 - Current
  • Engaged with customers to promote sales, loyalty programs, and seasonal promotions.
  • Assisted customers with product selection, styling advice, and fitting room support to enhance their shopping experience.
  • Processed transactions efficiently at the cash register, including handling returns and exchanges.
  • Collaborated with team members to meet sales goals and ensure smooth daily operations.

Board of Directors(Business Centre Representative)

George Brown College
05.2023 - 05.2024
  • Conducted class talks to inform students about resources, events, and academic support.
  • Engaged in board meetings and campus events, advocating for student needs and concerns.
  • Represented student interests, fostering communication between students and faculty.
  • Successfully secured free e-textbooks for students, enhancing accessibility to learning materials.
  • Assisted students with department-related issues, providing guidance and support.

Student Assistant

George Brown College
05.2023 - 08.2023
  • Provided administrative support, responding to student inquiries and coordinating documentation processes.
  • Maintained and updated student records using Excel, Paramed, and Banner for efficient data management.
  • Assisted students with documentation for placements, ensuring accuracy and timely submission.
  • Organized and tracked placement information to ensure compliance with program guidelines.

Administrative Assistant

Sun Life Financial
02.2023 - 04.2023
  • Maintained accurate records and organized client documentation in compliance with company policies.
  • Assisted with data entry, report preparation, and financial document processing.
  • Managed and updated client information using Salesforce, ensuring accurate records and efficient follow-ups.
  • Personally contacted clients regarding their insurance policies, payments, and account updates.

Sales Associate & Beauty Specialist

Shoppers Drug Mart
05.2022 - 12.2022
  • Provided personalized beauty consultations, recommending skincare and cosmetic products tailored to customer needs
  • Stayed updated on the latest beauty trends and product knowledge to enhance customer experience
  • Maintained a visually appealing and organized beauty section, ensuring products were well-stocked and displayed.
  • Delivered exceptional customer service, addressing inquiries and assisting with product selections.

Sales Associate

LINDT
10.2021 - 12.2021
  • Provided exceptional customer service by assisting shoppers with chocolate selections and product recommendations.
  • Handled cash transactions, processed payments efficiently, and managed POS system operations.
  • Consistently met and exceeded sales targets through upselling and promoting seasonal promotions.
  • Built strong customer relationships by offering product knowledge and a premium shopping experience.

Education

Bachelor of Commerce - Global Business Management

Toronto Metropolitan University
Toronto, ON
04-2026

Advanced Diploma - International Business

George Brown College
Toronto, ON
04-2024

Skills

  • Sales experience
  • Customer support
  • Data entry
  • Office administration
  • Microsoft Excel

Timeline

Sales Advisor

H&M Hennes & Mauritz
11.2024 - Current

Board of Directors(Business Centre Representative)

George Brown College
05.2023 - 05.2024

Student Assistant

George Brown College
05.2023 - 08.2023

Administrative Assistant

Sun Life Financial
02.2023 - 04.2023

Sales Associate & Beauty Specialist

Shoppers Drug Mart
05.2022 - 12.2022

Sales Associate

LINDT
10.2021 - 12.2021

Bachelor of Commerce - Global Business Management

Toronto Metropolitan University

Advanced Diploma - International Business

George Brown College

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Sonakshi Chanana